AC Disaster Consulting · 16 hours ago
Mobile Shelter Safety & Security Associate (passenger van driving required)
AC Disaster Consulting is a leading national consulting firm providing emergency management services. The Mobile Shelter Safety & Security Associate is responsible for ensuring the safe operation of mobile warming shelters, managing guest interactions, and responding to safety concerns with compassion and respect.
AdviceConsultingEnvironmental Consulting
Responsibilities
Manage guest flow, capacity limits, and line order during loading and offboarding
Conduct routine walkthroughs of the vehicle interior and immediate exterior area during assigned shifts
Identify and promptly report safety concerns, hazards, or suspicious activity to operational leadership
Ensure aisles, exits, and emergency equipment remain clear and accessible at all times
Use trauma-informed, verbal de-escalation techniques to resolve conflicts between guests or between guests and staff
Intervene early to prevent escalation while maintaining personal safety and respecting guest autonomy
Reinforce mobile warming station guidelines related to behavior, capacity, and safety in a respectful manner
Request leadership support or emergency assistance when situations exceed the capacity of mobile team
Respond calmly and appropriately to medical, behavioral, or safety emergencies within the mobile environment
Contact emergency services (EMS, fire, police) when required and in accordance with established protocols
Assist with vehicle-specific emergency procedures, including evacuation or relocation of the mobile warming shelter
Complete incident reports accurately and promptly following any safety or emergency event
Perform other related duties as assigned to maintain the safety and integrity of the mobile warming shelter operation
Qualification
Required
Valid Driver's License & insurance in your name
High School Diploma or GED
Ability to remain calm and professional in high-stress situations
Strong communication and interpersonal skills
Experience with de-escalation, conflict resolution, or customer service
Ability to follow written and verbal procedures
Willingness to work flexible hours, including overnight shifts
At least 1 year experience as a Security/Safety Guard
Must be 18 years of age or older
Eligibility to work in the United States without employer sponsored visa is required
Must pass company and any applicable client background check and reference check upon offer of employment
Preferred
Experience working with homeless, at-risk, or vulnerable populations
Homeless services or shelter operations
Security, safety monitoring, or site control
Social services, behavioral health, or crisis response
Emergency management or disaster response
Training in de-escalation or crisis intervention (e.g., CPI, Mental Health First Aid)
Training in trauma-informed care
Training in First Aid / CPR (or ability to obtain)
Company
AC Disaster Consulting
AC Disaster Consulting is an emergency management firm that provides planning, and recovery services to the public and private sectors.