Fortera Credit Union · 6 hours ago
Mortgage Loan Officer
Clarksville, TN
Full-time
Hybrid
Entry, Mid Level
1+ years expFortera Credit Union is a financial institution seeking a Mortgage Loan Officer responsible for originating mortgage loan products. The role involves creating relationships with clients, conducting pre-qualification interviews, and ensuring compliance with the Credit Union's policies and guidelines.
Financial Services
No H1B
Responsibilities
Generate new mortgage loan clients for the Credit Union and new mortgage loans from existing clients of the Credit Union
Research, visit, call, contact, network and communicate with existing and prospective customers of the Credit Union – and referral sources of the same – regarding their financial and mortgage-related needs and/or opportunities for sales. Such should usually be done in-person with the specific design to develop borrower leads
Establish and maintain effective and professional business relations with Credit Union members, Realtors, building professionals and other potential sources of business. Maintain, project, and protect the Credit Union’s professional reputation
Intentionally, strategically and professionally market Credit Union products and services to existing and prospective customers and/or referral sources. Promptly answer questions, respond to requests, and resolve problems related to any product or service provided by the Credit Union, particularly those pertaining to mortgage loans. Take advantage of opportunities to cross-sell the Credit Union’s products and services
Perform these functions on a regular basis, no less than every work week, and most often outside the Credit Union’s place of business
Effectively and professionally complete other loan origination functions, incidental to the acquisition of additional business
Interview, take applications, and process preliminary documentation on loan requests. Discuss loan alternatives, credit criteria, interest rates, and loan documentation in such a manner as to elicit positive responses from members and potential customers. Perform these functions at the member’s or potential customer’s convenience, most often at locations other than the Credit Union’s facilities, such as the client’s home or place of business
Perform follow-up work necessary to achieve conditional approval within established timeframes
Promptly and courteously notify member or prospective client if loan is referred back to Loan Officer because of problem ratios or credit ratings
Advise members or prospective clients of loan approval or denial. Explains loan denials precisely and clearly
Complete lending operations in accordance with established Credit Union policies and legal requirements
Establish and maintain effective communication and coordination with Credit Union personnel and with management
Coordinate functions with related departments and Branches and provides support as needed. Loan Officer will act as liaison to branch staff and will be responsible for training of branch personnel in mortgage loan products and completing online applications using mortgage loan software
Keep management informed of area activities and of any significant problems
Attend and participate in all meetings, trainings, and committees as required
Complete required records and reports
Assume responsibility for related duties as required or assigned
Stay informed regarding changes in lending standards, related legal requirements, and trends in local real estate and the competitive lending market
Ensure that any shared/temporary work area or Credit Union property, including any assigned equipment (such as a laptop), is safely maintained and secured
Employ adequate safeguards to ensure the security of member information in the employee’s possession. Must do the same for information pertaining to any leads or prospective clients as well
Accomplish all essential tasks despite not having regular work hours scheduled
Participates in all required trainings, meetings and committees
Satisfactorily completes all required compliance training and complies with all regulations which apply within the scope of the position to include Bank Secrecy Act compliance
Participate in community and civic events to promote awareness of the Credit Union
Ensure work area and assigned equipment is clean, secure, and well maintained
Perform other duties as assigned by management
Qualification
Required
Associate degree in Business or an equivalent combination of formal training and experience
State Mortgage Originator License required or must be able to obtain within 6 months
Must have access to personal transportation covered by adequate, current insurance and a valid driver's license
Understanding of the foundation of determining credit worthiness
Knowledge of industry standard products, procedures, processing, and underwriting guidelines
Familiarity with title reports, insurance, and appraisals
Minimum of one year mortgage loan originating experience required
Ability to accurately assess cultural environment, exhibiting emotional intelligence and appropriate sensitivity while maintaining individuality
Strong interviewing skills
Excellent interpersonal and public relations abilities
Able to work in a cooperative manner with others
Excellent oral and written communication skills
Strong organizational skills with excellent follow-up and attention to detail
Good analytical and financial skills
Highly motivated and responsible
Adaptable. Able to move multiple streams of work forward simultaneously
Able to operate PC, related software applications, and standard office equipment
Able to meet deadlines and maintain and effective and efficient workflow
Must be able to work independently, collaboratively as a team, and handle multiple tasks in a fast-paced environment
Professional dress, appearance, and attitude
Required to work at any Credit Union location that may include extended hours, holidays, or Saturdays
Regular and predictable attendance
Preferred
Three to five years of related mortgage industry experience preferred
Benefits
Competitive signing bonus available, commensurate with experience and existing production portfolio.
Company
Fortera Credit Union
Fortera Credit Union is a bank offering debt consolidation services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jennifer Ventimiglia
Chief Executive Officer
Angela Andrews
Chief Operations Officer
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