Prysma Lending Group · 7 hours ago
Mortgage Loan Originator Assistant (Bilingual)
Prysma Lending Group is a leading lender for the Latino community, focused on helping minorities realize the dream of homeownership. The Mortgage Loan Originator Assistant will support a high-performing Mortgage Loan Originator by ensuring a smooth loan process and delivering exceptional customer service.
Responsibilities
Support the Mortgage Loan Originator with daily administrative and operational tasks. This includes scheduling client appointments, managing calendars, and other administrative tasks as required
Assist borrowers throughout the loan application process, ensuring a smooth and timely experience
Collect, review, and organize borrower documentation (income, assets, credit, etc.)
Communicate with borrowers, real estate agents, attorneys and other third parties
Maintain accurate loan files and update CRM/loan origination system
Provide outstanding customer service in English and Spanish
Support marketing and referral outreach for continued sales pipeline
Ensure compliance with company policies and regulatory guidelines
Qualification
Required
Fluency in English and Spanish (spoken and written)
Strong organizational skills with exceptional attention to detail
Excellent communication and interpersonal skills
Ability to manage multiple files and deadlines simultaneously
Proficiency with Microsoft Office (Word, Excel, Outlook); CRM or LOS experience a plus
High level of professionalism and confidentiality
Preferred
Previous experience in mortgage, banking, real estate, or financial services preferred
Experience working with loan origination systems (LOS)
Knowledge of mortgage loan programs and documentation requirements
Customer service or sales support background
NMLS knowledge or willingness to learn (licensing a plus but not required)