Quest Food Management Services · 18 hours ago
Content Marketing Manager
Illinois, Lombard, IL, US
Full-time
Onsite
Senior Level
7+ years expQuest Food Management Services is a privately owned, Midwest based food service management company dedicated to delivering fresh, scratch-made meals. They are seeking a strategic, creative, and highly organized Content Marketing Manager to develop and execute a comprehensive content strategy that enhances the Quest brand's voice across various channels.
Food and BeverageInformation Technology
Responsibilities
Own the content strategy across Quest brand verticals including social media, company websites, case studies, blogs, testimonials, and thought leadership
Establish and protect brand voice consistency across all communication channels
Lead development of messaging frameworks that align with Quest’s mission, values, and growth strategy
Manage social media content creation, posting, and scheduling across Quest platforms
Develop and maintain a social media calendar aligned with the broader editorial calendar
Create engaging, platform appropriate content that highlights client success, culinary innovation, student experience, and team culture
Monitor engagement, respond appropriately, and ensure consistent brand presence across platforms
Lead storytelling development for client success stories, district and account highlights, culinary innovation features, and student, guest, and team member spotlights
Identify and shape stories from the field that reflect Quest’s impact on participation, student experience, and community engagement
Translate operational excellence and culinary creativity into compelling narratives
Oversee the editorial calendar and content production timelines across all marketing channels
Manage a steady pipeline of content in collaboration with internal teams and external partners
Ensure content is produced on time, on brand, and aligned with marketing priorities and campaign initiatives
Collaborate closely with all Quest departments including Operations, Culinary, HR, and Business Development to surface content opportunities
Partner with ancillary groups such as Quest’s Culinary Circle and Nutrition Council to highlight innovation and expertise
Support cross departmental content such as recruitment testimonials, chef demo videos, client communication updates, and orientation support content
Track performance of content assets and social media results, using analytics to measure reach, engagement, and effectiveness
Provide regular reporting and insights with recommendations to improve performance
Use data and feedback to refine strategy and inform future content planning
Align content performance metrics with broader marketing and business development goals
Qualification
Required
7+ years of experience in content strategy, brand storytelling, or marketing communications
Proven experience managing multi-channel content programs and social media platforms
Strong writing and storytelling skills with the ability to translate complex operational topics into engaging content
Experience collaborating cross functionally with operations, leadership, and subject matter experts
Data driven mindset with experience using analytics tools to evaluate performance
Proven success with photography and video-related projects for compelling content
Highly organized with exceptional project management skills
Preferred
Experience in food service, hospitality, education, or mission driven organizations is a plus
Company
Quest Food Management Services
Quest Food Management Services is a hospitality company that offers food service management solutions.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mike McTaggart
Owner & CEO
Recent News
FoodService Director
2024-02-11
24-7 Press Releases
2022-02-24
Company data provided by crunchbase