ECLARO · 6 hours ago
Operations - Senior Global Business Operations Coordinator
Madison, NJ
Contract
Onsite
Mid, Senior Level
$53.57/hr - $56.81/hr
4+ years expECLARO is a company delivering life-changing healthcare solutions and is seeking a Senior Global Business Operations Coordinator for their client in the Biopharmaceutical Industry. The role involves providing analytical, systems, administrative, and logistical support, ensuring data accuracy and operational readiness across the External Manufacturing network.
Staffing & Recruiting
Responsibilities
Support the Manager, Process and Systems in execution of system related activities aligned to the External Supply Technology Roadmap
Manage master data collection workflow partnering with cross-functional SMEs (External Manufacturing, Quality, Finance, Supply Chain)
Serve as a support point for systems related questions from end users, triaging issues and partnering with Manager, Process and Systems, GBO Lead, and Sr. Director of Process & Systems
Support documentation of processes, procedures, and training materials to ensure tools and systems are used as intended
Assist in tracking system enhancements, defect logs, and prioritized requests under the direction of the Manager, Process and Systems
Support development and maintenance of dashboards, reports, and exception monitoring to increase process visibility and control
Assist with data validation, data quality checks, and reconciliation activities across operational systems when needed
Support monthly and quarterly reporting cycles using Power BI, Excel, and other analytical tools when needed
Maintain accuracy of operational data within QuickBase applications, reporting tools, and SharePoint repositories
Weekly Leadership reporting and liaise with GPS Training to ensure role curriculum alignment
Ad hoc administrative support as needed; GIR Meeting Catering, logistics
Qualification
Required
4 to 7 years of experience supporting business operations, systems, data, or analytics in a fast paced, matrixed environment
Working knowledge of ERP systems such as SAP or equivalent, including master data concepts, data validation, and cross functional coordination
Experience supporting and administering business tools and workflow platforms such as QuickBase, Smartsheet, Tableau, or comparable systems
Proficiency in Power BI, Excel, and general data analysis, reporting, and dashboarding concepts
Strong organizational skills with high attention to detail and the ability to manage multiple priorities and shifting deadlines
Effective written and verbal communication skills, with a collaborative, service-oriented mindset and comfort working with both technical and non-technical stakeholders
Bachelor's Degree or High School / Associate's Degree with equivalent practical experience
Preferred
Relevant certifications such as Certified associate in project management, Six Sigma, Google Data Analytics, or similar analytics or process focused credentials considered, a plus
Benefits
401k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
Company
ECLARO
ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada and the Philippines.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nicholas Butcher
QA CTO Label Specialist
Dan Broderick
Chief Delivery Officer
Company data provided by crunchbase