Stryker · 4 hours ago
OnSite Team Lead - Kalamazoo, MI
Kalamazoo, Michigan
Full-time
Onsite
Mid, Senior Level
3+ years expStryker Corporation is a leading medical technology company, and they are seeking an OnSite Team Lead to manage surgical support services at assigned medical facilities. This role involves ensuring equipment readiness, supporting operating room teams, and driving operational efficiency through leadership and collaboration.
BiotechnologyHealth CareLife ScienceMedicalMedical Device
Responsibilities
Direct daily operations of the onsite team to ensure OR efficiency and high levels of customer satisfaction
Lead Tier 1 and hospital huddles to align team activities and communicate priorities
Manage charge sheets and billing processes for the account
Partner with hospital stakeholders, cross-divisional sales teams, and internal departments to drive account productivity
Monitor and apply performance metrics to identify and implement process improvements
Provide in-service training and product training to clinical staff upon request
Oversee onboarding and compliance requirements for new hires and team members
Coordinate program management activities and support continuous improvement initiatives across regional accounts
Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference
Confirm equipment functionality and image routing prior to each procedure
Adjust camera, monitor, and device settings intraoperatively
Provide immediate troubleshooting of endoscopy and integration systems
Manage post-procedure breakdown and staging of all Stryker equipment
Clean/disinfect towers and components, restock consumables, and perform basic maintenance
Educate OR and SPD staff on proper use and troubleshooting of Stryker products
Support video conferencing, DICOM transfers, and EMR connectivity (where applicable)
Pick and stage surgical case carts using surgeon preference cards
Document missing instruments and coordinate replenishment
Ensure all supplies and instruments are available prior to procedure start
Manage postoperative put-backs, restocking, and inventory accuracy
Track and communicate rapid turnover and trauma case needs
Support da Vinci or other specialized inventory processes, including RMA and par-level monitoring
Qualification
Required
High School Diploma or equivalent
3+ years of professional experience (5+ years of experience if no degree)
Proficiency in Microsoft Office and basic computer skills
Demonstrate strong communication, organization, time management, analytical thinking, interpersonal interaction, and equipment problem-solving skills
Lift up to 50 lbs occasionally and up to 20 lbs frequently; stands and walks for extended periods
Near visual acuity (corrected), color vision, and manual dexterity
Ability to observe and correct minute inconsistencies
Professional appearance and adherence to HIPAA and confidentiality policies
Preferred
Associate or bachelor's Degree, or equivalent certifications
Operating Room experience with knowledge of anatomy and surgical procedures
Stryker product experience
Experience onboarding new employees and mentoring team members
Familiarity with Joint Commission requirements and hospital compliance standards
Experience in OR technical support or surgical services
Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.)
Excellent communication and troubleshooting skills
Familiarity with surgical supply chain or SPD workflows
Company
Stryker
Stryker is a medical technology company that offers products and services in orthopaedics.
10001+ employees
H1B Sponsorship
Stryker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (76)
2023 (63)
2022 (78)
2021 (57)
2020 (77)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-01-02IPO
Leadership Team
Kevin Lobo
Chair & CEO
Glenn S. Boehnlein
Chief Financial Officer and Vice President
Recent News
GlobeNewswire News Room
2025-02-11
Company data provided by crunchbase