Citi · 3 hours ago
Enterprise Operations & Shared Services (EOSS) Technology Lead Role
New York New York United States
Full-time
Onsite
Senior Level
$250K/yr - $500K/yrCiti is seeking a Senior Technology Leader to serve as a trusted advisor to the Enterprise Operations & Shared Services business. This role is pivotal in owning and driving the end-to-end technology book of work specifically for the EOSS domain, focusing on simplifying, consolidating, and innovating the technology landscape across the entire EOSS lifecycle.
BankingFinanceFinancial Services
Responsibilities
Act as a trusted strategic technology advisor to the EOSS business head, providing expert guidance on enterprise architecture, technology strategy, specific to procurement, vendor management, invoicing, and payment processes
Drive the simplification and consolidation of technology platforms and solutions within the EOSS domain, consolidating and enhancing efficiency, and ensuring integration across the enterprise
Establish and maintain a multi-year technology roadmap that is aligned with COO strategy, enterprise architecture principles, financial objectives, and critical risk mandates for EOSS
Provide architectural oversight and direction for all COO technology initiatives related to Source to Pay, ensuring solutions are scalable, secure, resilient, and aligned with future-state visions
Lead the annual planning and quarterly reprioritization cycles for the EOSS technology portfolio, encompassing intake, detailed scoping, robust sizing, critical dependency mapping, funding alignment, and strategic sequencing of technology initiatives
Manage portfolio financials, ensuring optimal stewardship of technology investments and clear value realization tracking across the EOSS ecosystem
Orchestrate and lead complex, cross-functional delivery efforts for EOSS initiatives, spanning engineering, product, architecture, cyber security, risk & compliance, data, and business operations teams
Proactively identify and resolve impediments, manage critical paths and inter-team dependencies, ensuring on-time and on-budget delivery of high-quality EOSS solutions
Serve as the primary technology point of contact for COO leadership regarding EOSS, providing executive-ready updates, strategic insights, and preparing comprehensive materials for steering committees
Facilitate high-impact Steering Committees, Portfolio Review Boards, and Architecture Review Board engagements, driving informed decision-making for Source to Pay technologies
Identify, champion, and deliver AI-driven and automation opportunities across EOSS operations, leveraging emerging technologies such as generative AI, predictive analytics, workflow intelligence, and robotic process automation (RPA) to transform procurement, invoicing, and payment processes
Drive significant efficiency programs, targeting measurable improvements in operational cycle time, data accuracy, process throughput, and cost-to-serve across the COO's EOSS mandate
Ensure all EOSS technology solutions and processes adhere to internal risk and control frameworks, external regulatory requirements, and audit standards
Proactively identify, assess, and mitigate technology-related risks within the EOSS portfolio
Qualification
Required
Deep expertise in technology landscape across the entire EOSS lifecycle
Exceptional portfolio leadership, delivery execution, and strategic stakeholder management
Ability to translate complex business outcomes into a clear, actionable, and impactful technology roadmap
Experience in enterprise architecture and technology strategy specific to procurement, vendor management, invoicing, and payment processes
Ability to drive simplification and consolidation of technology platforms and solutions
Experience in establishing and maintaining a multi-year technology roadmap
Architectural oversight and direction for COO technology initiatives related to Source to Pay
Experience in leading annual planning and quarterly reprioritization cycles for technology portfolios
Management of portfolio financials and technology investments
Orchestration and leadership of complex, cross-functional delivery efforts
Proactive identification and resolution of impediments in project delivery
Experience in stakeholder engagement and executive communication
Ability to facilitate high-impact Steering Committees and Portfolio Review Boards
Identification and delivery of AI-driven and automation opportunities
Experience in driving efficiency programs targeting measurable improvements
Ensuring adherence to internal risk and control frameworks and external regulatory requirements
Proactive identification, assessment, and mitigation of technology-related risks
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Founded in 1812
10001+ employees
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
James Monahan
Managing Director / Global Head of Asset Servicing
Naveed Sultan
Managing Director, Chairman, Institutional Clients Group
Recent News
2026-01-20
2026-01-15
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