Giant Eagle, Inc. · 14 hours ago
Team Member Relations Specialist (ER Specialist)
Cleveland, OH
Full-time
Onsite
Entry, Mid Level
2+ years expGiant Eagle, Inc. is seeking a Team Member Relations Specialist who will serve as a key partner for stores and field leadership, providing expertise in employee relations and programs. The role involves conducting investigations, guiding business partners on HR policies, and assisting in labor negotiations to enhance workplace culture and employee engagement.
AppsComputerFood and BeveragePharmaceuticalRetailShopping
Hiring Manager
Daniela Mayol
Responsibilities
Conduct team member relations investigations, analyze organizational issues, and work in partnership with HR leadership to develop and execute plans to address problem areas
Guide, train, and direct business partners on the execution of HR policies and processes to ensure appropriate legal (EEO, ADA, FMLA, etc.) and organizational compliance, including conducting compliance audits
Collect data and present the Regional/area trends across Team Member relations cases to assess organizational needs and assist HR leadership in diagnosing root cause problems that impact overall organizational health
Use positive and professional business practices to effectively resolve various Team Member concerns regarding grievances, Team Member complaint resolutions, CBA interpretations, Company policy interpretations, etc., with appropriate internal and external business partners
Assist and participate in preparation and communications for labor negotiations and/or the preparation and communications for union-free activities, as assigned. Where applicable, ensure accurate implementation of CBA ratification changes and updates. CBA and/union-free Leadership training
Serve as an advocate for our Team Members and works to resolve Team HR related questions and issues
Provide counseling and direction to team members, facilitate communication, and help resolve conflicts that impact employee engagement
Assist in implementing the organization’s performance management process through coaching, educating, and providing feedback at the District and Store levels
Maintain, produce, and analyze employee-related reporting
Maintain knowledge and awareness of all federal, state, and local labor and wage and hour laws
Proactively provide specific tools and resources as it relates to the overall improvement of our workplace culture
Maintain proper documents in employee files
Manage adverse background checks
Partner with the HRBP (HR Business Partners) to assist in facilitate climate surveys with store-level associates to assess culture and engagement
Perform additional duties, projects, etc. as necessary that supports the field organization
Qualification
Required
2+ years HR Generalist experience
2 - 3 years Employee (team member) relations experience
Candidates must be willing to travel to store locations in the Akron, Canton and Cleveland, OHIO region to conduct HR/ER Investigations as required
Preferred
MS Office suite, specifically well versed in excel
Workday HCMS, Kronos, Convercent or similar GRC software solutions
Bachelors Degree in Human Resources or related field
Company
Giant Eagle, Inc.
Giant Eagle strives to be a best place to work in the eyes of the nearly 36,000 individuals who work in our stores, pharmacies, warehouses and in our corporate offices.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
B
Bill Artman
Chief Executive Officer
Recent News
2026-01-09
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2026-01-05
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