TechTriad · 13 hours ago
Systems/Network Analyst
Winston-Salem, NC
Full-time
Hybrid
Entry, Mid Level
2+ years expTechTriad is seeking a Systems/Network Analyst to provide hands-on support for critical systems in real-time. The role involves supporting servers, network devices, and communication systems, along with conducting diagnostic tests and resolving client issues.
Information Technology & Services
Hiring Manager
Mohammed Rayees
Responsibilities
Provide support for servers, network devices, mainframes, and communication systems
Conduct diagnostic tests to ensure optimal system performance
Monitor and resolve client help desk issues; escalate when needed
Test, install, and maintain communication equipment
Create documentation and provide training to Operations teams
Support WAN, IP Telephony, and customer connectivity environments
Engage with vendors, banks, payment networks and troubleshoot integration issues
Participate in disaster recovery exercises and system upgrades
Perform root-cause analysis, triage escalated issues, and maintain run-books
Support Java, WebSphere, File Transfer, and distributed financial transaction systems
Qualification
Required
Bachelor's degree or equivalent IT training
Linux, Windows, Networking (must have)
Strong experience with Cisco routers, switches, firewalls
Red Hat Linux (2+ years) in enterprise environment
Experience in distributed financial transaction processing
VMWARE 5.x/6.x, WebSphere, MQ, Windows Server
Strong SQL/DB2 knowledge
Hands-on experience with Java server-side technologies
Excellent troubleshooting, communication & documentation skills
Company
TechTriad
Welcome to TechTriad! TechTriad is an end-to-end IT solutions and services company with vast experience across industry sectors with a mission to help our clients transform their business and is a uniquely customer-centric software development, project management, and consulting services company.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase