Woodlake Medical Management · 2 hours ago
Administrative Assistant
Woodlake Medical Management is a privately owned medical-legal company that specializes in arranging Independent Medical Evaluations. The Administrative Assistant will support the scheduling department by managing administrative tasks, including data entry and phone communications, to facilitate the coordination of IME appointments.
ConsultingHealth CareLegal
Responsibilities
Enter new referrals into database
Call claimants to verify receipt of mailed notification letters and for appointment reminders
Confirm and document claimant attendance after each IME appointment via follow-up phone calls and emails
Answer and triage phones calls
Staff our front desk
Arrange additional services as needed such as interpreter and/or transportation
Complete cancellation and appointment no show protocols
Process outgoing mail
Monitor company e-mail
Qualification
Required
A minimum of one (1) year data entry, database management, and business phone experience is preferred
Excellent multitasking skills within a fast-paced environment
Intermediate computer skills with experience using Adobe Acrobat
Proven strength in attention to detail
Excellent prioritization skills with a strong sense of urgency
An energetic and clear speaking phone presence
The ability to read, speak, write, and comprehend English; ability to follow oral and written instruction
The ability to learn quickly and adapt to changing requirements
The proven ability to work independently and understand the dynamics of a working team
The ability to maintain confidentiality of claimant information
Professionalism and a positive attitude
A sense of humor and ability to inject fun into their work!
High school or equivalent (Required)
Administrative: 1 year (Required)
English (Required)
Benefits
401(k)
401(k) matching
Paid time off
Company
Woodlake Medical Management
Woodlake Medical is a privately owned medical-legal company that arranges independent medical evaluations (IMEs).