Koley Jessen P.C., L.L.O. · 8 hours ago
Desktop Support Specialist
Omaha, Nebraska, United States
Full-time
Onsite
Mid Level
3+ years expKoley Jessen is a dynamic law firm seeking a reliable and driven Desktop Support Specialist to join their strategically growing firm. The role involves implementing, maintaining, and supporting innovative information technology systems, including help desk support, hardware and software installation, and compliance with company policies.
Law Practice
Responsibilities
Help Desk Support including logging of all requests, status, and actions taken to resolve issues
New user account setup including documentation
Installation and maintenance of hardware and software including desktops/laptops, printers, scanners, intrusion detection systems, operating systems, productivity software suite, and other Firm software applications
Desktop/laptop patch management and compliance
Maintain desktop/laptop hardware and peripherals inventory in appropriate tracking systems
Ensure and demonstrate compliance requirements with company policy and procedure while consistently maintaining appropriate levels of technological services
Qualification
Required
Bachelor's degree or higher in Information Technology or related field
Minimum of three years' experience in IT and demonstrated expertise with resolving complex technical problems
Consistent oral and written communication, organization, and problem solving skills
Provide technical guidance in easy to understand non-technical terms to all users of all skill levels
Effective analytical skills, attention to detail, and the ability to work effectively in a team environment
Technical leadership skills with a desire to grow in capabilities while offering a strong willingness to assist others
Experience using Microsoft Intune and SCCM including desktop/laptop provisioning, patching, and software updates
Experience with Microsoft Windows 11 and Microsoft Office 365
Microsoft Active Directory user account setup and management along with group policies
Ability to lift up to 50 lbs
Preferred
Experience with Document Management Systems
Previous Information technology experience in a law firm or other professional services industry
Benefits
Programs and activities to enhance your wellbeing
Continuous learning and professional development opportunities
Competitive salary and a robust benefits package including medical, dental, vision, life and long-term disability insurance options
401(k) with Firm contribution
Employee Assistance Programs
Company
Koley Jessen P.C., L.L.O.
Koley Jessen's attorneys help you build momentum and achieve results through customized legal solutions.
51-200 employees
H1B Sponsorship
Koley Jessen P.C., L.L.O. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Tyler Keyser
Partner
Company data provided by crunchbase