American Modern Insurance Group · 4 hours ago
Training and Quality Consultant
Cincinnati Metro
Full-time
Hybrid
Mid Level
4+ years expAmerican Modern Insurance Group, Inc. is a specialty insurance leader that offers products and services for residential property and the recreational market. The Product Training & Quality Consultant will support initiatives to enhance training consistency, compliance, and knowledge-building across product functions, collaborating on the design of comprehensive training programs and quality checks.
InsuranceReal Estate
No H1B
Responsibilities
Support the development and maintenance of a structured training curriculum for Product Management and Product Operations, including onboarding, regulatory standards, and SOP adherence
Support in maintaining documentation for Product’s Product Development Life Cycle (PDLC) and other similar, across-product processes
Identify, research and design improvement opportunities within Product (training, processes, templates, onboarding)
Support in updating product knowledge repositories, templates, and job aids to support the development of product knowledge and expertise across the Product organization
Support in root cause analysis on quality issues and collaborate on corrective actions in partnership with relevant teams, enabling common standards, onboarding tools, and quality checks across various LOBs
Support and lead implementation of new product processes, training and tools
Provide support for Audits and Market Conduct exams with the ability to lead these initiatives in Product
Coordinate collaboration of different organizational groups for training, process improvements, audits and Market Conduct
Collaboration with the Product Enablement and Product Operations team for implementation of new product initiatives
Qualification
Required
4+ years of experience in insurance or product management roles, with demonstrated focus on training, compliance, or QA
Strong documentation skills
Strong verbal and written communication abilities
Detail-oriented and passionate about knowledge transfer
Analytical mindset with a focus on quality improvement
Product technical expertise to build diverse training programs
Continuous improvement to identify opportunities to craft training to different learning styles
Time management
Process improvement
Project management
Bachelor's degree in Business, Finance, Math, or related field required
Communicates Effectively
Balances Stakeholders
Business Insight
Collaborates
Manages Ambiguity
Problem Solving
Technical Expertise
Benefits
Two options for your health insurance plan (PPO or High Deductible)
Prescription drug coverage (included in your health insurance plan)
Vision and dental insurance plans
Short and Long Term Disability coverage
Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes spouse/domestic partner and children)
Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity)
A robust 401k plan with up to a 5% employer match
A retirement savings plan that is 100% company funded
Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries
Eligibility to receive a yearly bonus as a Munich Re employee
A variety of health and wellness programs provided at no cost
A hybrid environment that gives you a choice in where and how you get work done
A corporately subsidized on-site cafeteria as well as a We Proudly Serve coffee shop
An on-site complimentary workout facility as well as walking trails on campus grounds
On-site wellness center complete with nurse practitioner
Financial assistance for adoptions and infertility treatment
Paid time off for eligible family care needs
Tuition assistance and educational achievement bonuses
Free parking
A corporate matching gifts program that further enhances your charitable donation
Paid time off to volunteer in your community
Company
American Modern Insurance Group
American Modern companies provide insurance solutions for customers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andreas Kleiner
CEO & President
Shannon Lewandowski
Innovation and Digtal
Recent News
2025-12-16
2025-11-21
Company data provided by crunchbase