Build-A-Bear Workshop · 20 hours ago
Senior Specialist, Benefits
Build-A-Bear Workshop is seeking a Senior Specialist, Benefits to manage and enhance their employee benefits programs. This role involves the administration of health, wellness, retirement, and leave programs while ensuring compliance with applicable laws and regulations, and delivering exceptional employee experiences.
ConsumerCustomer ServiceToys
Responsibilities
Manage the administration of group benefit programs, such as health, dental, vision, life insurance, disability, retirement plans, and wellness initiatives
Maintain and manage vendor relationships, including resolving service issues
Provide comprehensive support to the benefits team throughout the open enrollment cycle, including preparation, communication, and follow-up
Manage associate leave requests (FMLA, ADA, Workers’ Compensation, and Personal Leave) and coordinate with employees, managers, and third-party administrators to ensure a smooth process
Function as the primary liaison between the company and third-party providers
Assist with ongoing benefits compliance activities to ensure adherence to all applicable laws and regulations
Monitor and evaluate benefits utilization, costs, and trends; prepare analyses and recommend enhancements to improve program effectiveness
Process and verify final paycheck requests accurately and in a timely manner
Serve as the primary contact for employee benefits inquiries, providing guidance and resolving complex issues
Develop and deliver benefits education materials, including presentations, FAQs, and intranet content
Support wellness integration by collaborating with the Manager Benefits and Director of Total Rewards to create a comprehensive, holistic, benefits strategy
Qualification
Required
Bachelors Degree in Human Resources, Business Administration, or related field
2+ years of progressive experience in benefits administration
Skilled in Microsoft Office, Teams & SharePoint
Deep knowledge of benefits regulations
Strong analytical, communication, and project management skills
Expert customer service experience
Preferred
Experience with enterprise HRIS platforms and benefits administration systems
Experience in supporting open enrollment and benefits transitions or vendor changes
Experience supporting multi-state and global employee population (the role requires experience in more than just LOA management)
Company
Build-A-Bear Workshop
Build A Bear is a Consumer Services company located in 7401 Market St, Youngstown, Ohio, United States.
Funding
Current Stage
Public CompanyTotal Funding
$15M2025-12-31Post Ipo Debt· $15M
2004-10-28IPO
Recent News
2026-01-20
Company data provided by crunchbase