Pilot John International · 9 hours ago
Aviation Sales Specialist (Inside Sales Associate)
Greenville, NC
Full-time
Onsite
Entry Level
2+ years expPilot John International® (PJi®) provides customer-driven solutions for aircraft maintenance equipment and supply needs. The Aviation Sales Specialist (Inside Sales) supports and grows customer accounts through fast, accurate quoting, proactive follow-up, and solution-oriented customer service.
AutomotiveConsumer ElectronicsElectronicsManufacturing
Responsibilities
Handle inbound phone/email/chat inquiries and provide fast, accurate responses
Create and present quotes; recommend alternatives when appropriate; confirm availability/lead times/shipping expectations
Own follow-up cadence to close orders and resolve open items
Maintain a high-quality customer experience through professionalism, clarity, and follow-through
Identify additional needs and repeat opportunities within existing accounts
Support new account development using approved tools and outreach processes
Log activity, opportunities, and next steps in the CRM
Coordinate with purchasing/operations and vendor partners to confirm sourcing details and timelines
Assist with shared inbox coverage and internal coordination during peak periods
Learn key product lines, vendor partners, and common aviation maintenance use cases
Stay informed on product updates and industry trends relevant to customers
Qualification
Required
2+ years of inside sales, customer service, or account support experience (B2B preferred)
Strong written and verbal communication; comfortable speaking with customers by phone
Highly organized; able to manage multiple quote threads and priorities in a fast-paced environment
Comfortable learning technical products; aviation experience is helpful but not required
Preferred
Bachelor's Degree Preferred (or Equivalent Experience)
Benefits
Inside Sales Progression
Compensation: This role begins with base compensation during the onboarding/ramp period. After transition to Inside Sales Representative, the employee becomes eligible to participate in PJi’s inside performance based compensation plan.
Company
Pilot John International
As a leading global supplier, distributor, repair facility, and service center, Pilot John International®️ (PJi) delivers comprehensive solutions in aircraft ground support equipment (GSE), avionics test equipment, pilot supplies, safety equipment, consumables, and aircraft parts.
51-200 employees
Funding
Current Stage
Growth StageRecent News
GlobeNewswire News Room
2025-07-09
Company data provided by crunchbase