TikTok · 2 hours ago
Technical Program Manager, Edge Infrastructure
San Jose, CA
Full-time
Onsite
Mid Level
$128K/yr - $304K/yr
3+ years expTikTok is the leading destination for short-form mobile video. They are seeking a Technical Program Manager for their Edge Infrastructure team to lead the creation of operational plans, manage projects, and optimize processes related to hyper-scale datacenters and global edge networks.
Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo
Responsibilities
Lead the creation of the Build, Operations and Maintenance Plans for all global Bytedance PoPs
Work on operational issues including RMA and repairs for all network and server equipment
Drive and manage multiple projects around optimizing PoP build outs, improving documentation and building new tools
Lead Day 2 Operations, Repair Troubleshooting, and Maintenance improvement strategies
Design and deliver large-scale network projects composed of dark fiber, leased waves, IP transit and peering circuits, colo space, power, cross connects, point of presence and content delivery networks build
Work on optimizing operational processes and designing more efficient workflows
Qualification
Required
Bachelor's Degree in Computer science, Electrical engineering, Mechanical engineering or any equivalent technical field
Knowledge of co-location infrastructure including facilities, site selection, operations
Knowledge of Linux and hardware systems
Preferred
3 years of experience in network infrastructure space, related to solutions and/or project management experience in CDN and/or telecom-related field
3 years of experience managing cross-functional and/or cross-team projects
Technical experience in telecommunication networks including Fixed Network, Transmission and IP Technologies(IPT, IX, Peering)
3 years of experience in edge infrastructure related fields
Excellent communication. Ability to express ideas clearly and provide effective remote technical guidance and troubleshooting
Knowledge of co-location infrastructure including facilities, site selection, operations
Enjoys solving technical problems and challenges
Benefits
Medical, dental, and vision insurance
401(k) savings plan with company match
Paid parental leave
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
10 paid holidays per year
10 paid sick days per year
17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)
Company
TikTok
TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.
10001+ employees
H1B Sponsorship
TikTok has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (979)
2024 (601)
2023 (387)
2022 (322)
2021 (133)
2020 (72)
Funding
Current Stage
Late StageLeadership Team
N Ali Mohamed
CEO
Blake Chandlee
VP Global Business Solutions
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase