NEOGOV · 12 hours ago
Police Technician
Coon Rapids, MN
Full-time
Onsite
Entry Level
$63K/yr - $79K/yr
1+ years expNEOGOV is seeking a dedicated Police Technician to support the Coon Rapids Police Department. The role involves providing administrative clerical support, processing confidential information, and assisting in law enforcement operations to enhance public safety.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Classifies (codes) and processes all police incidents
Enters and updates required data into Department’s record system in accordance with the requirements set forth by the Anoka County Records User Group
Ensures Criminal Justice Reporting System (CJRS) data integrity in accordance with NCIC and BCA standards
Enters and updates required data on citations and parking tickets
Submission of cases to Bureau of Criminal Apprehension/Department of Safety (BCA/DPS)
Completes monthly validation reports as required by state and federal agencies
Conducts criminal history, driver’s license, and motor vehicle registration checks
Enters, updates, and cancels required data into the MNCIS/NCIC system (Hot Files)
Sends messages to other law enforcement agencies via teletype
Transcribes taped statements, interviews, supplements, telephone calls, etc
Assembles case files according to Department procedures
Answers incoming police lines, resolve caller inquiries, and routes calls appropriately
Assists citizen walk-ins, processes inquiries, and directs people to appropriate personnel
Use non-emergency police radio to contact patrol, investigators, and supervisors
Pages on the telephone paging system in a professional manner
Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations, and citizen customers
Evidence Tasks
Scans reports and other materials
Conducts background checks in the police records system
Responds to routine records requests
Files reports appropriately
Assists in maintaining the property and evidence rooms
Processes Handgun Permits to Purchase
Performs miscellaneous typing, copying, faxing, filing, scanning and microfilm searches for Department personnel and public as requested
Releases towed vehicles
Follows oral and written instructions such as supervisor’s work orders and equipment operation manuals
Regular and reliable attendance during scheduled work hours and outside regular hours as necessary
Maintains positive professional working relationships with all staff levels, other jurisdictions and outside agencies, and the public
Performs essential duties and responsibilities under the working conditions and physical demands described herein
Performs other related functions as apparent or delegated
Qualification
Required
High school diploma or equivalent plus at least one (1) year work relevant to the position
Ability to work effectively and courteously with the public is essential
Ability to accurately type 60 wpm and proficiency in digital transcription required
Comprehensive knowledge of standard office practices, policies and guidelines
Ability to understand and follow the guidelines of the Minnesota Government Data Practices Act as applicable to the Coon Rapids Police Department
Ability to communicate clearly using Police radio
Ability to perform job functions with a high degree of accuracy
Ability to work independently with self-motivation and effective time management
Ability to organize and manage multiple tasks, work effectively under pressure, and complete work in a timely and accurate manner
Ability to work effectively independently as well as in a team environment
Ability to compose clear, grammatically correct sentences, paragraphs and reports
Working knowledge of Microsoft Excel, Word, Outlook and OneNote
Skill in operation of copy and fax machines, digital dictation equipment, computers, telephones, police radios and scanners
Ability to maintain State computer terminal operator's certification
Ability to follow oral and written instructions
Handles confidential information appropriately
Ability to work cooperatively with City personnel, external vendors, and the public
Ability to perform duties with tact, diplomacy, and discretion
Ability to be detail oriented and follow through with tasks
Ability to maintain a team and service-oriented approach to work
Must have the ability to accept constructive criticism or discipline in a positive manner, initiating self-development to improve job performance
Must strive to promote a cooperative atmosphere in the department and exhibit a positive attitude
Maintain and foster a work environment that supports the City's mission and values with a respectful, collaborative and innovative employee culture that values employee growth, personal balance and contagious enthusiasm
Preferred
Two years of responsible office experience preferred
Knowledge of offense and calls for service classification codes, according to FBI and State guidelines
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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