Chase · 2 hours ago
Program/Project Manager - Consumer Originations Strategic Initiatives
8181 Communications Pkwy Bldg A, Plano, TX, 75024, US
Full-time
Onsite
Senior Level
6+ years expChase, with its 200-year legacy of integrity and financial strength, empowers families to achieve homeownership. The Program/Project Manager will lead strategic initiatives within the Consumer Originations team, focusing on optimizing business operations and delivering successful project outcomes while managing risks and constraints effectively.
BankingFinancial Services
Responsibilities
Partner with business owners and partners to develop and document the business strategy and plans and leads projects, directing program planning and management, issue identification and resolution, risk management, analytical design and deliverable definition, manages change requests
Develop and execute comprehensive project plans to achieve desired outcomes – including scope, schedule, budget, resources, solution quality, leveraging consistent methodology across all programs
Support centralized tracking of project plans and consolidated end to end integrated view for all programs
Implement common, consistent routines, resources and tools to track and report status of key programs
Develop metrics, scorecard and dashboard reporting for tracking of key initiatives leveraging common frameworks
Enforce use of consistent standards, methodologies and best practices to ensure consistency and efficiency across programs
Identify and effectively communicate with key stakeholders throughout the project, understanding their needs and expectations
Lead cross-functional project teams, fostering a collaborative work environment. Facilitate communication and collaboration across workstream members. Provide clear direction and support to team members
Provide regular updates on project plans and progress. Prepare program updates for key forums, management updates and business reviews
Support centralized tracking and reporting of key issues across programs and leverage common tools to track, assess and mitigate risks associated with programs
Ensure decisions are brought forward to appropriate forums and track key decisions and expected impacts / outcomes
Qualification
Required
6+ years working in Home Lending Consumer Originations with experience developing sales strategies, and developing and deploying new mortgage products. Deep understanding of the end-to-end mortgage originations process
6+ years working as a program / project manager. Experience implementing project management methodologies, tools and resources
Excellent problem solving skills and ability to prioritize issues and analysis
Outstanding ability to communicate effectively and confidently, develop relationships at all levels of the organization and to work well in cross-functional teams and demonstrated experience interacting with executive stakeholders
Experienced in executive status reporting and managing multiple projects/priorities and ability to tailor communication of plans (i.e., high level vs detailed level) based on the audience with strong executive presence
Promote a flexible team environment that can handle changes with agility due to change in direction or conflicting priorities while maintaining focus on managing deadlines, organizing and prioritizing work and delivering value to the business
Advanced Word, Microsoft Excel and PowerPoint skills. Knowledge of my PM, SharePoint and Jira
Preferred
Experience setting up and working as part of a program management office
Promote a flexible team environment that can handle changes with agility while maintaining focus on managing deadlines, organizing and prioritizing work and delivering value to the business
Familiarity with Gen AI and the application of Large Language Models to improve processes and drive efficiency
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-24
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