Action1 · 13 hours ago
Senior Product Manager - Endpoint Management & Patching
Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. They are seeking an experienced Senior Product Manager to own and evolve core, customer-facing endpoint management and patching capabilities, working closely with technical teams and customers to drive product strategy and execution.
Responsibilities
Own large, customer-facing product areas end-to-end: discovery, strategy, planning, specification, rollout, and iteration
Define roadmap priorities grounded in real IT workflows, operational constraints, and customer outcomes
Write detailed functional specifications, user stories, and acceptance criteria
Create wireframes, user flows, and lightweight mockups when needed
Partner closely with engineering to clarify scope, tradeoffs, and delivery plans
Engage directly with customers (IT admins, security teams, MSPs) to understand patching workflows, failures, edge cases, and success criteria
Translate customer pain points into clear product decisions and roadmap investments
Partner with support, sales, and customer success to surface insights and validate priorities
Partner directly with founders and leadership to shape product direction
Balance speed, quality, and security in a high-growth, technically opinionated environment
Define and monitor product metrics tied to reliability, coverage, adoption, and customer effort
Drive continuous improvement through experimentation and iteration
Qualification
Required
Proven experience owning a customer-facing IT, endpoint management, patching, or cybersecurity product
Direct exposure to OS or third-party patching, endpoint management, vulnerability remediation, or IT operations workflows
Experience working with IT administrators, MSPs, or security teams as primary users
Strong hands-on product execution: specs, backlog ownership, prioritization, and delivery
7-10+ years of Product Management experience (B2B SaaS strongly preferred)
Experience writing highly detailed product specifications and user journeys
Comfort operating in technically complex domains and partnering closely with engineering
Strong customer discovery, interview, and validation skills
Ability to operate effectively in fast-paced startup environments where PMs are highly hands-on
Background in cybersecurity, endpoint management, IT systems administration, or adjacent domains
Familiarity with patching systems, ITSM tools (e.g., ServiceNow), or MSP ecosystems
Experience scaling products used by enterprise IT teams
Prior leadership experience (mentoring PMs, owning major product areas)
Benefits
Fully remote work, giving you the flexibility you need in the modern world
Exciting challenges and opportunities for continuous growth.
Non-stop professional development and learning of new technologies.
A supportive, friendly, and professional team environment.
Company
Action1
Autonomous endpoint management with a scalable and secure cloud-native platform configurable in 5 minutes, with no VPN needed
Funding
Current Stage
Growth StageRecent News
2026-01-22
Help Net Security
2025-11-28
Company data provided by crunchbase