HRIS System Analyst I jobs in United States
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BlueCross BlueShield of South Carolina · 1 day ago

HRIS System Analyst I

BlueCross BlueShield of South Carolina is a leading insurance company in the state, committed to delivering outstanding service to its customers. The HRIS System Analyst I will provide customer service support for HR inquiries related to the HCM system, manage system enhancements, and collaborate with internal stakeholders to analyze requirements and recommend solutions.

Financial ServicesHealth CareHealth InsuranceInsuranceMedical

Responsibilities

Provide second-tier support for HR Systems (Workday, Learning Management System, SharePoint, etc.) Accurately process system tasks and requests from various areas and in accordance with SLAs to meet department and audit requirements. Ensure business processes run smoothly, identify potential obstacles and troubleshoot issues within HR systems. Perform job and system administration functions related to hires and onboarding
Serve as the primary HR Systems analyst for assigned area(s). Identify and analyze business needs, conduct regular meetings to gather and define scope and objectives, track feature releases, and provide guidance to functional areas. Manage and track all weekly system service updates. Support system functional deliverables using project management techniques, including developing project plans, monitoring milestones, and coordinating projects to successful completion. Assist in the testing execution phase of projects, including collection of project artifacts. Escalate system issues to senior level team members
Collaborate with other team members to solve complex problems and ensure department documentation is consistently reviewed and updated. Engage in continuous education using appropriate content in library and apply knowledge to business processes where needed. Responsible for identifying and analyzing repeated system issues, and making recommendations for updates, such as system enhancements, reeducation, training or process improvements

Qualification

WorkdayHCM systemsTechnical requirements analysisData modelingSystem configurationsProject managementCustomer serviceAnalytical skillsMultiple project managementMicrosoft OfficeProblem solvingCommunication skillsOrganizational skillsAttention to detailAdaptabilityIndependent work

Required

Bachelor's degree
Associates degree plus an extra 2 years job related work experience for a total of 5 years of required work experience OR 7 total years required work experience
3 years system support experience and customer service experience
Strong customer focus, problem solving skills, and adaptable to change
Technical aptitude and ability to work independently
Demonstrated ability to manage multiple projects timely and effectively
Strong organizational, communication, and analytical skills
Proven experience with technical requirements analysis, data and/or business process modeling/mapping, and knowledge of project methodologies
Strong attention to detail
Strong familiarity with LMS, ATS and HCM systems
Advanced knowledge of Microsoft Office
Knowledge in system configurations

Preferred

Prior hands-on experience configuring Workday Modules and/or Cornerstone systems or similar HCM/LMS systems
Business Analysis or similar experience such as requirements gathering

Benefits

Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more

Company

BlueCross BlueShield of South Carolina

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For more than six decades, BlueCross BlueShield of South Carolina has been part of the national landscape. Our roots are firmly embedded in the state.

Funding

Current Stage
Late Stage

Leadership Team

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April Richardson
Vice President and Chief Operating Officer of Companion Benefit Alternative
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Alli McGary
Talent Acquisition Partner
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Company data provided by crunchbase