Social Worker-Caregiver Support Program Manager/ Detail Temporary Promotion jobs in United States
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USAJOBS · 2 hours ago

Social Worker-Caregiver Support Program Manager/ Detail Temporary Promotion

USAJOBS is seeking a Social Work Program Coordinator, locally titled Caregiver Support Program (CSP) Manager, who oversees service delivery and coordination of care activities for family caregivers of Veterans with complex needs. The role involves establishing education programs, developing outreach plans, and supervising staff to enhance support for caregivers.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
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Responsibilities

The incumbent establishes and maintains an ongoing education program for Veterans, caregivers, community agencies, students, and staff to facilitate understanding of clinical practice guidelines, mental health issues, readjustment issues and psychosocial issues facing caregivers
The incumbent develops and facilitates CSP-program focused direction, orientation, coaching, in-service training, staff development, and continuing education programs for Department of Veterans Affairs (YA) facility staff and the community
The incumbent develops and implements a plan for outreach to Veterans and Veteran caregivers who may benefit from the CSP program services (but who do not presently use VA for their health care needs)
This includes outreach to current PGCSS and PCAFC participants to inform of available services
Outreach requirements include but are not limited to event planning for National Family Caregiver Month
The incumbent maintains a current network of referral resources to include peer support mentoring groups, caregiver skill building and self-care educational opportunities, mental health support, legal and financial services
The incumbent directly supervises the CAVHCS Caregiver Support Coordinator(s) (CSC) and, when applicable, Program Support Assistant (PSA) and other inter-professional staff assigned to Caregiver Support Program as outlined in Veterans Health Administration (VHA) Directive 11152(1 ), Caregiver Support Program
The incumbent coordinates program implementation with multiple clinical services across all campus locations within CAVHCS, including but not limited to nursing; physical, occupational, and speech therapists; mental health and primary care providers
The incumbent may provide clinical interventions to the Veteran and caregiver populations served by the programs
The incumbent is the subject matter expert (SME) to VA Facility leadership and staff for all CSP related issues and serves as a consultant to other VA professionals and administrators on program specific activities
The incumbent serves as a liaison to Veterans Integrated Service Network Program (VISN) CSP Program and the VA Central Office (VACO) Program
The incumbent serves as the CAVHCS POC for all inquiries and outreach requests regarding eligible PCAFC and PGCSS caregivers
This includes a wide variety of stakeholders (e.g., Veterans, family's members, state and community agencies, Veterans Service Organizations [VSOs], military support programs, Post Deployment Events, Yellow Ribbon events, National Guard and Reservist Units)
The incumbent identifies unmet needs of the caregiver population, their families/significant others and caregivers
The incumbent works collaboratively with facility, VISN, and VA Central Office staff to develop and implement solutions-participating in national, regional, and VISN operational calls; contributing to national leadership council committees; and implementing cultural transformation initiatives
The incumbent performs the administrative and personnel management function relative to staff supervised including personnel actions, clinical supervision, consultation, negotiation with other departments, and quality improvement
Works collaboratively with internal staff, VISN and VACO leadership, and external stakeholders to expedite service delivery
Provides consultation and briefings to other staff and internal/external stakeholders on the special needs of caregivers
The incumbent is responsible for monitoring performance measures at the local, VISN, and Central Office levels; providing responses to congressional inquiries; and briefings to providers, VA leadership, community organizations and other internal and external stakeholders
The incumbent oversees the daily operations of the CSP program
The incumbent develops policies and procedures for program operation, and prepares reports and statistics for facility, VISN, and national use

Qualification

Master's degree in social workFull unrestricted social work licenseAdvanced practice skillsProgram coordinationPolicy developmentSupervisory skillsBudget managementCollaborationOrganizational skillsCommunication skills

Required

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
Master's degree in social work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE)
Full, unrestricted license or certification by a state to independently practice social work at the master's degree level
Candidates must be proficient in spoken and written English as required by 38 U.S.C. 7403(f)
One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment
Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure
Skill in coordinating and implementing one or more specialty program(s), across the facility
Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive
Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s)
Ability to collaborate with internal and external partners to further program goals and enhance patient centered care
Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action
Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget
Knowledge of organizational structure and impact on program operations

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Company

USAJOBS

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USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.

Funding

Current Stage
Late Stage
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