Accenture · 1 hour ago
Senior Systems Analyst - 6108299
United States
Full-time
Remote
Mid, Senior Level
$44/hr - $54/hr
4+ years expAccenture is a leading global professional services company that offers flexible project-based work. The role involves developing and optimizing queries for dashboards, contributing to analytical initiatives, and providing training and support to team members.
Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing
No H1B
Responsibilities
Develop, maintain, and optimize queries for multiple dashboards, including a robotics dashboard that provides visibility into robot statuses across data centers, scan duration, successful scan counts, and other key performance metrics
Additionally contribute to analytical initiative comparing human versus AI-driven transaction execution by calculating completion percentages for each. This involves collaborating with multiple points of contact to understand automated versus manual process steps, pulling data from diverse transaction sources, mapping end-to-end transaction workflows and creating queries to support these analyses
Utilize test environments to create realistic data and execute end-to-end testing of new features, provide feedback to the client, and guide users through new functionalities and troubleshooting issues
Develop comprehensive training materials and manage documentation for system modules, including written guides and instructional videos, outlining the tool’s functionality, workflows, and step-by-step processes
Assist with onboarding and training new team members by delivering in-depth module training, explaining system functionality, and providing ongoing day-to-day support. Continue to assist team members day-to-day with task execution and best practices
Qualification
Required
Minimum 4 years of Experience in system support with the ability to perform root cause analysis to identify system issue, operation issue, master data issue, etc
High School Diploma or GED
Preferred
Bachelor's or Associate's
Benefits
Medical
Dental
Vision
Long-term disability coverage
A 401(k) plan
Paid time off
Company
Accenture
Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6MKey Investors
Youth Business International
2018-10-01Grant· $6M
2001-07-27IPO
Leadership Team
Jeff Laue
CEO and Senior Managing Director of Accenture Digital Inside Sales
Aditya Tandon
Intelligent Automation Canada Lead
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