NEOGOV · 11 hours ago
Staff Services II
Pasadena, TX
Full-time
Onsite
Entry Level
$46K/yr - $59K/yr
2+ years expNEOGOV is seeking a Staff Services II for the Harris County Juvenile Probation Department. The role involves providing customer service and performing clerical and administrative duties to maintain efficient office operations while supporting youth diversion and development services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs routine secretarial duties including creation of forms, templates and spreadsheets
Greets visitors, determines nature of business, and announces visitors to appropriate personnel while maintaining a professional behavior at all times
Provides support in Case Management duties for the division to include creating, assessing and assigning referrals to the appropriate JPO
Assists in supporting divisional tasks/projects
Handles inventory of office supplies and forms
Creates, maintains, and updates databases and performs specific queries
Qualification
Required
All applicants must register and take the HRT Clerical Skills Test and score a minimum of 85%
High School Diploma or G.E.D. equivalent from an accredited educational institution with either: Two (2) years of paid experience in an office clerical role
OR Two (2) years of paid experience in casework, counseling, community or group work in a social service, community, corrections or juvenile agency that deals with offenders or disadvantaged persons
Years of experience from both areas may be combined to equal the two years
Thirty (30) hours of college credits from an accredited college or university may be substituted for one year of experience
Working knowledge of YDD/departmental policies, procedures and guidelines
Comfortable handling multiple tasks and projects
Communicates effectively in written and oral form
Maintains a professional behavior at all times when dealing with the public and staff
Knowledge of computer programs required to perform job, including Microsoft Office software, designated case management program and/or assessment tool, and general office machines and telephone system
Must be 21 years of age
Also requires the ability to demonstrate proficient use of the personal computer and must pass the clerical exam with a score of at least 85%
Upon receiving a conditional job offer, all applicants must undergo a criminal background check and drug screening
All applicants must provide evidence of a tuberculosis (TB) skin test. If the attest result is positive, additional documentation will be required
All employees are subject to random drug and alcohol testing, as well as testing based on reasonable suspicion that the employee may be under the influence of a substance prohibited by the county's drug and alcohol policy during the course and scope of employment
In the event of a public emergency declared by the county, staff may be assigned to other duties, facilities, or departments under the supervision of another county department
Applicants must be at least 21 years old
Employees in this position must possess and maintain a valid Texas Driver's license and maintain liability insurance coverage at least equal to the minimum amounts required by law
Certified copies of educational transcripts and/or college credits will be required during the hiring process
This position involves working with challenging youth where the use of crisis intervention and de-escalation strategies may be necessary to ensure the safety of both youth and staff
Preferred
Bi-lingual in Spanish preferred
Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Wellness Plan
Life Insurance
Long-Term Disability (LTD) Insurance
Employee Assistance Program (EAP)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
Eleven (11) County-observed holidays
One (1) floating holiday per year
Paid Parental Leave*
Sick Leave
457 Deferred Compensation Plan
Professional learning & development opportunities
Retirement pension (TCDRS defined benefit plan)
Flexible work schedule*
METRO RideSponsor Program*
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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