World Relief · 10 hours ago
Resource Navigation and Intake Specialist (Temporary)
World Relief is a global Christian humanitarian organization focused on addressing the world's greatest crises. They are seeking a Resource Navigation and Intake Specialist to support refugee and immigrant families by conducting wellness assessments and connecting them to necessary resources.
CharityConsultingSocial
Responsibilities
Admin and Coordination functions: logistics and supplies ordering for City Covenant office, staff City Covenant front desk for assigned hours, coordinate with assigned volunteers staffing the front desk
Staff Redwood office for assigned hours, being available for walk-in or scheduled appointments
Intake: Conduct general needs assessments and in-depth wellness assessments, then complete enrollments or referrals with eligible program participants
Application assistance for accessing community resources and services and referrals to other programs and resources where application assistance is not needed
Client notes, database entries, internal and external referrals with follow-up
Regularly update I&W department on new or changed community resource to add to resource lists
Promote World Relief at community events
Facilitate and support a range of group-based educational activities or other community events. Some activities may be after normal business hours or over the weekend
Document and record plans, activities, outcomes and follow-up steps
Attend regular meetings and check-ins with the ambassador team and other World Relief teams as needed
Learn and be able to communicate grant objectives, and services available, following policies and procedures
Interpreting for newcomers participating in programs and services provided through World Relief
Other duties as assigned
Qualification
Required
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church and broader community to impact vulnerable communities
Strong attention to detail and willingness to ask questions
Competent using computers and basic Microsoft program (word, excel, power point)
Able to work evenings or weekends (not more than twice a week)
Prior experience in a multicultural social services setting
Preferred
Ability to manage competing priorities
Professional communication skills (oral and written)
Commitment to Confidentiality and Professionalism
Teamwork
Initiative and Independent Work
Interpersonal Skills
Benefits
Competitive benefits package
Employee discount program
Company
World Relief
World Relief is a global and humanitarian organization that provides immigration, legal and empowerment services.
Funding
Current Stage
Late StageTotal Funding
$0.17MKey Investors
Basic Needs Giving PartnershipDuPage Foundation
2025-01-17Grant· $0.05M
2023-07-18Grant· $0.12M
Recent News
North Park University
2025-10-06
2025-03-13
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