Sunbelt Rentals, Inc. · 2 hours ago
Manager, Customer Safety Training
Fort Mill SC 29715
Full-time
Hybrid
Mid Level
$86K/yr - $118K/yrSunbelt Rentals, Inc. is a leading company in the equipment rental industry, striving to be the customer's first choice. They are seeking a Manager, Customer Safety Training who will be responsible for recruiting, coaching, and supervising field safety trainers while ensuring optimal productivity and growing safety training revenue.
ConstructionIndustrialResidential
Responsibilities
Coach District Safety Trainer (DST) how to optimize their productivity to include maximizing class sizes, obtaining lists, and scheduling classes in a way that minimizes downtime and achieving, or exceeding, their monthly revenue target. This will involve using reports, analytics, and observations to determine areas of opportunities
Ensure DSTs comply with SOPs and policies and procedures (e.g. invoicing customers on a timely basis, storing student documents, etc.)
Monitor DST training schedules in the training platform (LMS) to ensure there is a minimum of a 3-month rolling schedule of sessions offered to customers. Audit DST paperwork to ensure forms are completed correctly, and they are stored in the LMS
Determine and monitor new markets that may need, and can support, a full-time trainer based on customer demand and future job starts
Lead the trainer recruitment and trainer onboarding processes. Ensure qualified candidates are hired and provide coaching sessions to quickly optimize the effectiveness of new trainers
Work with branch managers to actively recruit branch trainers and Customer Evaluators (CS). Coach and mentor branch contributors and provide on-going support to ensure engagement. Identify non-participating CEs and engage them in the program
If certified, conduct equipment operator certification and general safety training for customers to augment DST staffing as needed. Maintain current equipment operator and other related certifications
Support the development of the annual budget for the assigned coverage area
Monitor achievement to budget, determine the root cause of negative variations, and take corrective actions as needed
Seek opportunities to profitably grow the business to include partnering with local industry group chapters, DST coverage area expansion and optimization, upselling/cross-selling, etc
Work with the National and Strategic Account teams to sell training to customers, mission critical and mega projects
Attend sales meetings to promote the training product offering and discuss new products and other updates to our program. Train the sales teams how to sell safety training
Create a culture of integration by closely collaborating with district, regional, and territorial sales leadership
Qualification
Required
Bachelor's degree or equivalent
Demonstrated leadership and supervisory skills
Understanding of a Profit and Loss Statement and its levers
Broad knowledge of construction industry safety standards, practices, and regulations
Dependable, organized, motivated, and self-starter
Customer-service and solutions oriented
Ability and willingness to travel; overnight travel may be required (20%-40%)
Proficiency in MS Office products, such as Word, Excel, PowerPoint, and Outlook
Benefits
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
Company
Sunbelt Rentals, Inc.
At Sunbelt Rentals, we provide the tools, equipment, and support our customers need to build and maintain the world around us.
Founded in 1983
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brendan Horgan
Chief Executive Officer
Recent News
Research and Markets
2025-09-26
Seattle TechFlash
2025-09-04
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