Robertson Banking Company · 14 hours ago
Teller
Birmingham, AL
Full-time
Onsite
Entry Level
1+ years expRobertson Banking Company is seeking a Teller to serve as the main point of contact for customer transactions, ensuring a positive experience that leads to customer satisfaction. The role involves executing customer transactions, assisting with inquiries, and adhering to bank policies and procedures.
AdviceBanking
Hiring Manager
Katie Windham
Responsibilities
Proactively and pleasantly greets customers to establish a connection and develop rapport, providing outstanding, personalized customer service
Executes a variety of customer transactions in accordance with applicable policies and procedures, and with a high level of accuracy and efficiency
Assists customers with routine inquiries regarding account balances and account information
Cashes checks and processes withdrawals, pays out money after verification of signatures and balances
Prepares official checks and money orders
Counts, checks and packages coins and currency
Balances cash drawer at the end of the day and reports any discrepancies
Checks the night depository bags and records information
Accepts retail and commercial deposits, verifies cash and endorsements and provides customer with a receipt
Accepts savings deposits and withdrawals, verifies signatures
Understands the bank's security policies and procedures
Assists with branch open and close procedures
Adheres to established branch operation standards, policies, procedures and regulatory guidelines to protect against risk
Completes compliance and other assigned training within required timeframes
Demonstrates professionalism in appearance, punctuality, and behavior
Maintains a clean, organized work area
Performs other related duties as required
Qualification
Required
High school diploma or equivalent
One year of customer service, sales or other related work experience
Strong customer service skills
Strong listening and comprehension skills to be able to identify customer financial needs, goals and objectives
Strong interpersonal skills to establish rapport with customers
Ability to read, perform basic math functions, follow written instructions and learn new information
Careful attention to detail with ability to manage time and multi-task
Proficiency using Microsoft Office software products
Company
Robertson Banking Company
Robertson Banking has been synonymous with safety and service for over one hundred forty years.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase