FirstKey Homes · 1 day ago
Property Manager
Atlanta, Georgia, United States
Full-time
Onsite
Senior Level
5+ years expFirstKey Homes is a company focused on property management and operations. The Property Manager is responsible for overseeing daily operations, managing resident experiences, and ensuring financial performance within their assigned market.
Property ManagementReal EstateRentalRental Property
Responsibilities
Own the resident experience by proactively addressing concerns, managing escalations with professionalism, and ensuring swift resolution to maintain high satisfaction and retention
Ensure a positive move-in experience by managing the process, confirming lease compliance, and facilitating key touchpoints for a seamless transition for our future residents
Oversee the collection process by resolving ledger disputes, conducting collection outreach, ensuring that in-person payments are processed daily, and attending court as necessary
Partner with local leaders and central support teams to implement the retention plan by delivering an exceptional resident experience and achieving renewal targets
Lead the full employee lifecycle by effectively recruiting, onboarding, and developing a high-performing team through training, mentorship, and fostering strong engagement
Effectively manage the requirements for HOA, city, municipal, and housing voucher programs, ensuring full compliance with all regulations
Manage trespasser process in partnership with the Security Team to ensure non-authorized occupants are resolved in accordance with local and state laws
Understand and comply with all FirstKey Homes policies, rules, and regulations to ensure adherence to Fair Housing guidelines
Qualification
Required
An active real estate license in the applicable state of practice is required
General knowledge of budgeting and financial analysis
Above average ability to communicate with others, both verbally and in writing
Strong sense of urgency and ability to meet deadlines
Experience working in a cross-functional group, project management, and/or process improvement
Strong computer skills and general knowledge of Microsoft Excel and PowerPoint
Strong Customer Service Acumen
Strong Leadership skill set with high focuses on team moral and unity
Preferred
Bachelor's Degree preferred
5-7 years of asset and operations management experience preferred
Previous experience in a supervisor or management role preferred
Knowledge of Yardi preferred
Company
FirstKey Homes
FirstKey Homes is a property management firm that offers rental home properties.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Colleen Keating
CEO
Teri Miller
Chief Financial Officer
Recent News
2025-04-01
2025-03-21
Birmingham Business Journal
2025-01-14
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