Gaia · 1 day ago
Revenue Operations Analyst
United States
Full-time
Remote
Mid Level
$115K/yr - $125K/yrGaia is seeking its first Revenue Operations Analyst to establish the operational foundation for their revenue engine. This role involves designing and improving systems, processes, and data that support Member Growth, Employer Sales, and Marketing while ensuring consistent and accurate revenue operations.
FinTechHealth CareInsurTech
Responsibilities
Serve as the primary owner and administrator of HubSpot across Sales and Marketing
Design, maintain, and optimize pipelines, deal stages, lifecycle stages, and custom properties across contacts, companies, deals, tickets, and activities
Create and manage workflows and automations to improve efficiency and reduce manual work
Manage user permissions, roles, and access control
Own HubSpot upgrades, new feature rollouts, and deprecations
Ensure integrations between HubSpot and third party or internal systems are reliable and well maintained
Own and manage integrations between HubSpot and tools such as: VoIP and phone systems (for example Aircall, Quo, RingCentral), Meeting booking and routing tools (for example Calendly, ChiliPiper, RevenueHero), BI and analytics tools
Monitor integrations for data quality, reliability, and performance
Troubleshoot integration issues and partner with vendors as needed
Ensure tools work together cleanly without introducing unnecessary complexity
Own the revenue data model across contacts, companies, deals, and activities
Enforce naming conventions, required fields, lifecycle definitions, and governance rules
Ensure CRM data is accurate, consistent, and trusted by teams and leadership
Proactively identify and resolve data quality issues at the root cause
Build and maintain reporting for sales teams and leadership, including pipeline health, funnel performance, conversion rates, and goal attainment
Partner with revenue leadership to define metrics that matter and ensure reports are actually used
Support forecasting accuracy and pipeline visibility
Leverage BI or analytics tools where deeper analysis is needed
Design, document, and maintain standard operating processes across the revenue lifecycle
Partner with Sales, BDRs, Employer, and Marketing to ensure processes are realistic and adopted
Maintain clear, up to date documentation and communicate process changes effectively
Support onboarding and training for sales and BDR teams on HubSpot best practices
Analyze and evaluate new revenue operations tools to support evolving sales motions, partnerships, and employer growth
Partner with Revenue Leadership, Sales, Marketing, and Finance to define requirements and recommend tooling
Lead or support implementation of new tools, including: System configuration, Data migration, Integration design, Change management and adoption
Help establish long term principles for revenue tooling decisions, including when to build versus buy and how to scale thoughtfully
Act as the sole RevOps owner, balancing immediate needs with long term foundation building
Identify where to focus now versus what to build later
Partner closely with leadership to anticipate future tooling, process, and data needs
Qualification
Required
Strong hands on experience administering HubSpot in a sales and marketing environment
Experience managing third party tool integrations with HubSpot
Comfort operating as the only RevOps resource in a fast growing environment
Strong process orientation with attention to detail and data quality
Ability to translate business needs into scalable systems and workflows
Clear communicator with technical and non technical partners
Proactive, thoughtful, and collaborative working style
HubSpot administrator experience
Experience building workflows, reports, pipelines, and custom properties
Experience supporting sales or revenue teams directly
Benefits
Private healthcare
Fertility support
Setup budget when they join
Personal development budget each year
Company
Gaia
Gaia combines reproductive health data with financial technology to make IVF treatments more accessible, affordable, and personal.
Founded in 2019
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$37MKey Investors
Valar VenturesAtomicoKindred Capital
2025-07-18Series A
2025-01-27Series Unknown· $14M
2022-02-14Series A· $20M
Leadership Team
Nader AlSalim
Founder & CEO
Olivia Borsje
CMO
Recent News
Business Wire
2025-12-02
2022-02-14
Company data provided by crunchbase