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DigiDoc, Inc. dba Public Sector Solutions Group · 1 day ago

Senior Business Architect

Springfield, Illinois Metropolitan Area

Full-time

Hybrid

Senior Level

$112K/yr - $130K/yr

DigiDoc, Inc. dba Public Sector Solutions Group is seeking a Senior Business Architect who will serve as a strategic change leader responsible for driving enterprise-wide organizational change initiatives. This role involves aligning business strategy, people, processes, and technology while ensuring successful adoption of transformational initiatives within a regulated public-sector environment.

Document ManagementInformation TechnologySecuritySoftware

Hiring Manager

Danielle D.

Responsibilities

Lead development and execution of comprehensive change management strategies aligned to enterprise goals and transformation roadmaps

Assess and document change impacts across people, processes, technology, and operating models

Translate strategic objectives into actionable change plans supporting digital transformation and process modernization

Ensure alignment with recognized change management frameworks, including ADKAR best practices

Serve as the primary liaison for all project communications with business users, leadership, and cross-functional teams

Conduct structured stakeholder interviews, workshops, and discovery sessions to identify needs, risks, and expectations

Map stakeholder influence and impact, tailoring engagement strategies accordingly

Build trust and buy-in through proactive, transparent communication

Design and execute multi-channel communication plans including executive briefings, town halls, newsletters, dashboards, and FAQs

Tailor messaging for executives, managers, frontline staff, and external partners

Ensure consistent messaging across initiatives while adapting to organizational maturity and context

Conduct training needs assessments and organizational readiness evaluations

Partner with training teams to develop and deliver learning programs, job aids, and enablement materials

Leverage Learning Management Systems (LMS) to track participation and effectiveness

Support business units through transition periods to ensure sustained adoption and operational stability

Identify potential resistance points and develop mitigation strategies

Coach leaders, managers, and change champions to address concerns with clarity and empathy

Facilitate workshops, feedback sessions, and town halls to reinforce change objectives

Conduct organizational readiness and impact assessments using qualitative and quantitative methods

Define and track change success metrics including adoption rates, engagement, and performance indicators

Develop dashboards and reports using tools such as Power BI

Continuously refine strategies based on data-driven insights

Utilize Microsoft Power Platform, SharePoint, Teams, and collaboration tools to drive engagement and transparency

Ensure documentation and communication artifacts are centralized and version-controlled

Support digital enablement initiatives that enhance collaboration and agility

Ensure compliance with organizational policies, HR guidelines, legal, and regulatory requirements

Embed accessibility, inclusion, and equity principles into all change strategies

Ensure communications and solutions meet WCAG accessibility standards

Partner with governance and compliance teams to manage risk and audit readiness

Qualification

Enterprise change strategy developmentOrganizational impact assessmentData analysisMicrosoft Power PlatformStakeholder influence mappingCross-functional collaborationAdaptability in complex environmentsHigh emotional intelligenceFacilitation skills

Required