CRM Manager jobs in United States
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Gan Assurances · 16 hours ago

CRM Manager

GAN is a company focused on Simulated Gaming and player retention strategies. They are seeking a CRM Manager to lead the execution of high-impact CRM campaigns and manage a growing CRM team while collaborating with key stakeholders.

Insurance

Responsibilities

Plan and execute the CRM strategy across retention and monetization for multiple Social Casino brands
Lead and develop the CRM team, ensuring strategies are executed consistently and to a high standard of quality
Analyze, optimize, and continuously improve CRM journeys, identifying new opportunities for growth
Use player insights and behavioral data to design journeys that deliver great player experiences and strong ROI
Collaborate closely with internal and external stakeholders to deliver engaging, well-timed, and flawlessly executed CRM campaigns

Qualification

CRM strategyIGaming experiencePeople managementCRM toolsMarketing backgroundProactive approachSolution-orientedPrioritization skillsEnglish fluencyStrategic thinkingCommunication skillsOrganizational skillsAdaptability

Required

4+ years of experience in a CRM role within the iGaming industry, with a strong focus on player retention, ideally including experience with Social Casino or Simulated Gaming products
Bachelor's degree from an accredited university
At least 2 years of people management experience; leading remote teams is a plus
Background in marketing and a proven ability to plan and execute CRM and campaign strategies based on customer needs, local market habits, and player profiles, supported by hands-on experience with CRM tools
Comfortable working with a variety of stakeholders, acting as a trusted partner and adapting easily to different client and corporate cultures
Ability to communicate complex ideas clearly and confidently to both internal teams and external partners
Confident, strategic thinker who enjoys balancing high-level planning with hands-on execution
Highly organized, proactive, and solution-oriented, with strong prioritization skills and the ability to thrive in a fast-paced, deadline-driven environment
Flexible to occasionally adjust working hours to collaborate with international teams
Fluency in verbal and written communication in English

Company

Gan Assurances

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Avec 1000 agents généraux et 250 chargés de missions (Experts en assurances de personnes), Gan Assurances est un assureur généraliste, proposant une large gamme de contrats et services adaptés aux besoins : auto, habitation, santé, prévoyance, épargne, retraite, placements et garanties professionnelles.

Funding

Current Stage
Late Stage
Company data provided by crunchbase