Mid Atlantic Finance Company · 1 day ago
Inbound Customer Service Representative (Bilingual Preferred)
Mid Atlantic Finance Company is seeking motivated and reliable Customer Service Representatives to join their fast-paced Houston office. The role involves handling inbound and outbound customer calls, maintaining strong customer relationships, and negotiating payment solutions.
Financial Services
Responsibilities
Handle inbound and outbound customer calls with professionalism and a positive attitude
Maintain strong customer relationships while collecting payments on past-due accounts
Negotiate payment solutions that benefit both the customer and the company
Perform account maintenance and accurately document customer interactions
Qualification
Required
Strong communication and interpersonal skills
Dependable and punctual
Excellent attention to detail
Goal-oriented and motivated mindset
Proficient with Microsoft applications
Preferred
Bilingual Spanish/English preferred, not required
Benefits
Weekly pay, every Friday
Monthly incentive and bonus programs
401(K) Retirement Plan with employer match
Medical/Dental/Vision insurance
Paid Time Off accruing from date of hire
Work/life balance schedule
Business-casual work environment
Team events, contests, office activities
Employee referral bonus program