Highmark · 18 hours ago
Mgr Business Operations
PA
Full-time
Onsite
Mid, Senior Level
$79K/yr - $148K/yr
5+ years expHighmark Inc. is a healthcare company that focuses on improving health and well-being. They are seeking a Manager of Business Operations to oversee strategic business initiatives, manage operational processes, and drive continuous improvement across multiple functional units.
Health CareHealth InsuranceInsuranceWellness
Responsibilities
Perform management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity
Plan, organize, staff, direct and control the day-to-day operations of the department; develops and implements policies and programs as necessary; may have budgetary responsibility and authority
Oversee the definition, scoping, chartering efforts for business process analysis/design projects related to process improvement initiatives assuring optimal business and functional delivery of the strategic delivery framework
Manages the business consultation services which include research, analysis facilitation, process modeling, and business process improvement techniques to propose and implement business and system solutions that meet strategic objectives and compliance requirements
Establish and maintain strong working relationships across business unit/area level of management continuing to promote and continually broaden the level of business knowledge and the impact of quality/process improvement projects and programs
Oversee planning sessions with business owners to improve business processes and to prioritize and drive process re-engineering initiatives including process ownership and governance
Oversee the analytic processes, data points, and controls to determine sub-optimal performance, communicate findings clearly and effectively and make recommendations for improvement. Identify root causes of problems and demonstrate the ability to development and make recommendations for solutions to mitigate root cause
Oversee the vendor management relationships with applicable business unit subcontractors assuring compliance with regulatory and accrediting entities and oversees the business unit compliance activities with regulatory and accrediting entities
Other duties as assigned or requested
Qualification
Required
High School Diploma or GED
5 years' experience in designing and implementing operational processes to make improvements or solve business challenges
3 years experience leading projects or managing people
Preferred
Bachelor's Degree
Six Sigma Black or Green Certification
3 years of managed care and/or call center operations experience
3 years of Medicaid/Medicare experience
3 years of NCQA experience
Company
Highmark
Highmark provides health insurance plans for individuals and businesses.
10001+ employees
H1B Sponsorship
Highmark has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (7)
2023 (19)
2022 (21)
2021 (18)
2020 (23)
Funding
Current Stage
Late StageTotal Funding
$27.3M2018-04-06Grant· $25M
2014-08-07Grant· $2.3M
Leadership Team
Deborah Rice-Johnson
CEO, Diversified Businesses at Highmark Inc. and Chief Growth Officer
Paul Sikora
CTO Provider Services
Recent News
2025-12-11
Company data provided by crunchbase