Loudoun County Government · 3 hours ago
Public Benefits Outreach Specialist
Leesburg, VA
Full-time
Onsite
Mid Level
4+ years expLoudoun County Government is recognized nationally for its commitment to employee satisfaction and excellence in public service. The Outreach Specialist will connect with residents and community partners to increase awareness of Virginia’s Public Assistance Programs, developing outreach strategies and representing the agency at community events.
Government Administration
Responsibilities
Conduct direct outreach to community members and partner organizations
Develop and deliver presentations on public assistance programs
Assist customers with navigating and completing benefit applications
Plan, coordinate, and attend community events and public education campaigns
Create outreach materials and maintain records of engagement activities
Collaborate with stakeholders and the Information and Referral team to promote awareness initiatives
Qualification
Required
High school diploma; four (4) years of related experience in a customer service or social service/human services setting; or equivalent combination of education and experience
Experience determining eligibility for or working with public assistance programs (SNAP, Medicaid, or similar)
Strong communication and presentation skills with the ability to engage diverse audiences
Excellent organizational skills and attention to detail
Ability to build and maintain positive relationships with the public, co-workers, and community partners
Willingness to work occasional evenings and weekends for community events
Pass pre-employment background checks which may include criminal, credit, and DMV
A valid driver's license and good driving record (driving records may be reviewed annually for continued qualification)
Hold or obtain certifications required by Department
Preferred
Bi-lingual skills in Spanish and English
Company
Loudoun County Government
Loudoun County Government is an organization of individuals who choose to dedicate talent, education, and experience to make a difference.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Buddy Rizer
Executive Director of Economic Development - Executive Director/Secretary - Economic Dev. Authority
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