Tata Consultancy Services · 19 hours ago
Middleware Engineer / System Engineer
Plano, TX
Full-time
Onsite
Mid, Senior Level
$90K/yr - $100K/yr
5+ years expTata Consultancy Services is seeking a Middleware Engineer/System Engineer to provide support for Brandwatch and enterprise communication applications. The role involves monitoring production jobs, troubleshooting issues, and coordinating production changes across multiple teams to ensure system stability and health.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Monitoring and support of production AutoSys jobs / schedules, troubleshooting, and resolution of production issues
Coordination of production changes across multiple teams including infrastructure and information security, as well as our development and business partners
Ability to keep schedule, make tight deadlines, work timely and independently. The expectation is that this person will oversee day-to-day operations keeping the systems stable and healthy
Perform hands-on triage and troubleshooting of issues, issue reporting, and incident management. Resolve incidents based on customer defined SLA’s
Support production release activities
Ability to prioritize and engage management in situations when prioritization is a challenge
Perform business continuity and disaster recovery activities
Create and troubleshoot AutoSys scripts/jobs
Work closely with developers and support various configuration and log management
Document application support processes and procedures
Qualification
Required
5+ years of IT experience in production support
Knowledge of Autosys, Oracle/SQL, Unix/Linux, Scripting, Splunk, Ansible Deployment
Ability to analyze and identify root cause of issues and manage problem resolution
Excellent verbal and written communication skills
Abilities to work effectively with various stakeholders and speak up on issues
Bachelor of Computer Science
Monitoring and support of production AutoSys jobs / schedules, troubleshooting, and resolution of production issues
Coordination of production changes across multiple teams including infrastructure and information security, as well as our development and business partners
Ability to keep schedule, make tight deadlines, work timely and independently
Perform hands-on triage and troubleshooting of issues, issue reporting, and incident management
Resolve incidents based on customer defined SLA's
Support production release activities
Ability to prioritize and engage management in situations when prioritization is a challenge
Perform business continuity and disaster recovery activities
Create and troubleshoot AutoSys scripts/jobs
Work closely with developers and support various configuration and log management
Document application support processes and procedures
Automation skills to reduce manual activities
Proven team player who can work comfortably in a multicultural environment
Proven ability to work independently, multi task and effectively work in a complex environment with a global team structure
Detail oriented and organized
Must be pro-active, enthusiastic, flexible, results driven with attention to detail
Strong problem solving and critical thinking skills
Motivation to achieve results and the ability to quickly integrate into teams
Ability to work in an ambiguous environment and draw and defend results and conclusions
Ability to work in a dynamic and team oriented environment
Ability to balance a significant workload, prioritize and multitask
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
2026-01-25
Business Standard India
2026-01-25
Company data provided by crunchbase