Akima · 6 hours ago
Senior Program Manager
Ashburn, VA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expAkima is seeking a Program Manager to lead delivery of the TSA TOMCAT program, providing enterprise IT Operations & Maintenance, service management, and digital modernization support to the Transportation Security Administration. The PM will be responsible for end-to-end program execution, overseeing technical operations, service performance, cybersecurity coordination, and continuous improvement initiatives across mission-critical TSA IT environments.
ConstructionConsultingCyber SecurityInformation TechnologyLogisticsManagement ConsultingSupply Chain ManagementTechnical Support
No H1B
U.S. Citizen Only
Responsibilities
Serve as the single point of accountability for program execution, contract compliance, cost/schedule/performance, and customer satisfaction for the TSA TOMCAT program
Lead day-to-day IT O&M operations, including service desk, network operations, system administration, application support, monitoring, incident/problem/change management, and SLA performance
Oversee IT Service Management (ITSM) processes aligned to ITIL, including continuous service improvement, metrics, and dashboarding/reporting
Manage and integrate digital transformation initiatives, such as automation, DevSecOps integration, cloud migration support, platform modernization, and toolchain optimization
Coordinate cybersecurity operations with TSA and DHS stakeholders, including vulnerability management, ATO sustainment, continuous monitoring, and compliance with DHS and TSA security directives
Lead multidisciplinary teams (engineering, operations, cybersecurity, service management) across geographically dispersed environments
Act as primary interface with TSA COR, technical leads, and mission stakeholders; support briefings, QBRs, and executive-level communications
Manage subcontractors and vendors, ensuring performance aligns with contract requirements and TSA operational priorities
Oversee staffing, workforce planning, key personnel retention, and succession planning
Support contract growth, innovation initiatives, and follow-on opportunities through technical insight and operational excellence
Qualification
Required
Bachelor's degree in information technology, Computer Science, Engineering, or related field (or equivalent experience)
10+ years of experience on federal IT programs, including large-scale IT O&M contracts
5+ years of experience as a Program Manager or Deputy PM on DHS, TSA, DoD, or other civilian agency IT programs
Demonstrated experience managing mission-critical IT environments with strict SLAs and uptime requirements
Strong knowledge of: IT O&M best practices, ITIL-based service management, Incident, problem, change, and configuration management, Integration and Orchestration of legacy IT and OT with modern ITSM tools, Enterprise monitoring and operations tools
Proven experience leading digital transformation or IT modernization efforts within an O&M construct
Experience managing cost, schedule, performance, and risk in a government contracting environment
Excellent written and verbal communication skills, including executive-level reporting and briefings
Ability to obtain and maintain DHS suitability and any required clearances
Preferred
Prior experience supporting TSA programs or DHS operational components
Master's degree in IT, Computer Science, or related engineering field
CISSP, PMP, ITIL v4 Intermediate and/or Agile/Scrum certifications
Experience with cloud platforms (AWS, Azure, GovCloud), hybrid environments, and cloud O&M models
Familiarity with DevSecOps, CI/CD pipelines, infrastructure automation, and platform engineering concepts
Experience sustaining systems under RMF and continuous monitoring requirements
Experience leading programs that integrate legacy systems with modern digital services
Understanding of TSA enterprise architecture, Zero Trust principles, and cybersecurity directives
Benefits
Comprehensive benefits
Competitive pay
Growth opportunities
Excellent retirement options
Company
Akima
Akima focuses on delivering services in the areas of logistics, IT, supply chain, systems engineering, construction and protective services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Jenkins
Group President
Michael Alvarado
Chief Growth Officer
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