Stellantis Financial Services US · 1 day ago
Servicing Specialist III
Atlanta, GA
Full-time
Onsite
Senior Level
5+ years expStellantis Financial Services US is seeking an Account Services Specialist III to take a lead role in managing complex transactions related to loan and leasing customer files. The role involves executing intricate servicing tasks, generating reports, and training other specialists while ensuring compliance and contributing to process improvements.
AccountingFinanceLeasing
No H1B
U.S. Citizen Only
Responsibilities
Manage complex tasks and transactions on loan and lease customer files
Execute intricate servicing tasks with a high level of accuracy and attention to detail
Generate reports to track and analyze key data related to servicing activities
Lead training for other specialists within the department
Provide expertise and guidance to ensure compliance with established procedures
Collaborate with the team to identify and implement process improvements
Actively contribute to the development and enhancement of departmental procedures
Stay informed about regulations and best practices relevant to servicing tasks
Handle escalated issues and inquiries, demonstrating problem-solving skills
Participate in cross-functional collaboration to achieve overall departmental objectives
Qualification
Required
Minimum 5 years of experience in Account Services (Back End Operation), Funding, Customer Service, or Collections
Minimum 5 years of experience in an operational environment in a lending and/or captive finance industry
High school diploma, GED, or equivalent
Problem Solving—Identifies and resolves problems in a timely and effective manner
Customer Service—Responds promptly to service requests and provides excellent support
Oral Communication—Actively listens, seeks clarification, and communicates clearly in meetings and discussions
Written Communication—Writes clearly and concisely; able to interpret written information accurately
Teamwork—Collaborates effectively with others and balances individual and team responsibilities
Ethics—Demonstrates integrity and upholds organizational values in all actions
Planning/Organizing—Prioritizes tasks, manages time efficiently, and plans work activities effectively
Quality – Pays attention to detail; ensures accuracy and thoroughness in work output
Overtime required—on an as-needed basis
Travel 0-10%—On an as-needed basis
You must have reliable transportation and live within a commutable distance of one of the following cities: Atlanta, GA
An applicant must be authorized to work in the United States to be eligible for this position
Preferred
A bachelor's or four-year college degree in general studies is preferred
Company
Stellantis Financial Services US
Stellantis Financial Services provides new and used auto financing for Stellantis’ premier brands: Chrysler, Dodge, Jeep®, Ram, Mopar, SRT, FIAT®, and ALFA ROMEO.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Alberto Grippo
Deputy CEO, COO Commercial Lending
Bennie Duck
Executive Vice President and Chief Financial Officer
Company data provided by crunchbase