Customer Delivery Project Manager jobs in United States
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Acre Security · 5 hours ago

Customer Delivery Project Manager

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level

Acre Security is focused on empowering security professionals through innovative solutions in access control and intrusion software. They are seeking a Customer Delivery Project Manager to lead the end-to-end delivery of identity and access management solutions, ensuring customer satisfaction and scalable growth.

Consumer ElectronicsElectronicsInformation TechnologySecuritySoftware
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Growth Opportunities

Responsibilities

Lead Customer Delivery Projects – Own the successful end-to-end delivery of identity and access management solutions from planning through handover
Drive Customer Satisfaction – Own the successful end-to-end delivery of identity and access management solutions from planning through handover
Enable Scalable Growth – Establish consistent delivery practices that reduce risk, improve predictability, and support business growth
Manage end-end delivery – Plan, coordinate, and execute customer projects including configuration, testing, training, and system handover
Develop Project Plans – Define scope, milestones, timelines, and resource requirements while managing dependencies and risks
Coordinate with cross-functional teams – Align software, technical, sales, and presales teams to ensure smooth and timely delivery
Manage change and risk – Proactively handle scope changes, delivery risks, and issue resolution throughout the project lifecycle
Maintain Documentation – Prepare and manage project documentation, implementation plans, and customer handover materials

Qualification

SaaS productsCustomer relationship managementProject managementTechnical aptitudeProject management certificationCommunication skillsCollaborative approach

Required

Project delivery experience– Prior experience in project coordination, project management, or customer delivery roles within technology-driven environments
Technical aptitude – Exposure to SaaS products and/or technology-led solutions, with strong technical aptitude and interest in understanding product and service offerings
Customer-focused mindset– Experience supporting or managing customer relationships throughout the project lifecycle
Strong communication skills – Strong interpersonal, written, and verbal communication skills for engaging customers and cross-functional teams
Collaborative approach – A team-oriented mindset with a willingness to learn and contribute across disciplines
Education & certifications – Degree in Business, computer science , or related field (or equivalent experience); formal project management certification (PMP, PRINCE2, or similar) desirable

Benefits

Competitive compensation package
Performance-based incentives
Comprehensive benefits program

Company

Acre Security

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Moving security forward—intelligently, confidently, together.
dateFounded in 2012
location
New London, Connecticut, USA
people-size201-500 employees
web-link
http://www.acre-co.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
LLR Partners
2021-03-11Acquired
2021-03-01Undisclosed
2014-06-13Private Equity

Leadership Team

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Steve Wagner
Chief Operating Officer
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Recent News

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Azure Access Technology Appoints Industry Veteran Joseph Grillo to Board of Directors
2025-10-15
Company data provided by crunchbase