Cornerstone Servicing · 7 hours ago
Business Controls Supervisor
Englewood, CO
Full-time
Onsite
Mid, Senior Level
$60K/yr - $80K/yr
5+ years expCornerstone Servicing, a division of Cornerstone Capital Bank, is a leading mortgage servicer known for exceptional service and employee satisfaction. They are seeking a Business Controls Supervisor to manage business controls systems, oversee team operations, and ensure effective risk mitigation strategies.
Customer ServiceFinancial ServicesSoftware
Responsibilities
Manage Business Controls operational reviews, exception handling, exception resolution
Day to day management, administration, and support of the QM Call Monitoring Team
Provide proactive, real-time analytics, dashboards, and executive reporting across Business Controls
Facilitate onboarding and management of LiveGage and/or other Testing Applications
Review, analyze, and develop evaluation strategies to facilitate identification of risks, operational gaps, and deficiencies
Promote continuous process improvement working with business leaders across Operations
Special projects as assigned
Qualification
Required
Bachelor's degree or equivalent work experience
Minimum of 5 years' operations, quality management, or quality control experience in the mortgage industry
Strong research, communication, and presentation skills
Working knowledge of Federal and State Mortgage Banking Laws
Strong technical, reasoning, problem solving, and critical thinking skills
Exceptional attention to details and ability to manage variations
Advanced proficiency with Microsoft Office (Visio, Excel, Word, etc.)
Benefits
A full benefits package
The potential for a performance-based bonus
Company
Cornerstone Servicing
Cornerstone Servicing manages mortgage loans with online payment options, autopay setup, and customer support.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Morningstar.com
2025-04-05
Company data provided by crunchbase