WM India · 1 day ago
Program Manager, Sales - Columbia, SC
Columbia, SC, United States
Full-time
Onsite
Mid Level
4+ years expWM is North America’s largest comprehensive waste management environmental solutions provider, and they are seeking a seasoned program/account manager to care for their relationships with large customers. The Program Manager, Sales will guide customers through their sustainability journey and manage existing business relationships by developing retention strategies and securing contract agreements.
Information Technology & Services
Responsibilities
Establishes and maintains a high level of customer satisfaction
Communicates to and works with the Retention Manager to resolve unique customer issues
Increases revenue and profitability by executing sound plans on retention calls to improve the customers' service and/or profitability
Matches WM services with customer needs by demonstrating knowledge of customers, pricing and competition; effectively communicates pricing and service strategies; proactively engages other WM business opportunities, referring internally as appropriate
Proposes customer solutions that are compliant with appropriate local, state and federal regulations
Updates and secures customer service agreements
Effectively use WM sales productivity software tools (i.e. Prospect and Customer Database, Proposal Program, Pricing Tools, etc.)
Acquires in depth industry and company knowledge in order to prepare complex proposals and make recommendations on equipment optimization and leasing options
Qualification
Required
Bachelor's Degree (accredited) in Sales, Marketing, Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience
Two (2) years of relationship management experience in environmental, waste or related service industry (in addition to education requirement)
Ability to generate reports, general business correspondence, present information and respond to questions for managers, clients and the public
Significant knowledge of Microsoft Office applications, including Word, Excel and PowerPoint with substantial experience with web based interactive systems
Demonstrate exceptional presentation skills
Valid driver's license, reliable transportation carrying the required amount of insurance as outlined by the company
Benefits
Medical
Dental
Vision
Life Insurance
Short Term Disability
Stock Purchase Plan
Company match on 401K
Paid Vacation
Holidays
Personal Days
Company
WM India
WM India, established in 2013, is the Global Capability Center of WM—North America’s leading environmental services company.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase