The Research Foundation for SUNY · 1 day ago
Office Manager R25-62
Albany, New York Metropolitan Area
Full-time
Onsite
Entry, Mid Level
$40K/yr - $45K/yr
2+ years expThe Research Foundation for SUNY is a private, nonprofit educational corporation that provides essential support services to SUNY faculty and students. The Office Manager will be responsible for processing new clients, managing inquiries, providing administrative support, and assisting with marketing efforts for the Capital Region Small Business Development Center.
Education Management
Hiring Manager
Amanda Ruschak
Responsibilities
Processing new clients for the Capital Region Small Business Development Center, including managing client inquiries, scheduling new client appointments, entering client-related data in the center's client relationship management software, and following up with clients who miss their initial appointments
Answering the Capital Region SBDC main line, returning voicemails, managing the front desk and visitors, greeting clients upon arrival, providing general customer service, scheduling internal meetings, participating in staff and stakeholder meetings, ordering office supplies, maintaining organization of office storage spaces, and providing general administrative support for the Director and Assistant Director
Assisting the Capital Region SBDC Director and Assistant Director with marketing efforts, including Constant Contact communications, social media posting, flyer and brochure development, and stakeholder meeting scheduling
Completing and maintaining new client data entry, student intern client-related data entry, and administrative data entry into the Capital Region SBDC's data management systems
Managing administrative tasks for the Capital Region SBDC's events, seminars, and webinars, including data entry, event posting, event marketing, stakeholder communications, and reporting
Overseeing and executing special projects as assigned by the Capital Region SBDC Director and Assistant Director. Prior examples include annual client file scanning and shredding
Performing other duties as assigned by the Capital Region SBDC Director
Qualification
Required
Associate's degree
Two years of prior work experience in an administrative capacity
Preferred
Three years of experience as an owner of or employee of a small business (company with less than 500 employees)
Strong proficiency in Office 365 especially Word, Excel and Teams
Proficiency with the following software platforms: Constant Contact, JotForm, Appointlet
Strong verbal and written communication skills
Prior experience providing customer service to customers in a professional office setting
Strong time management, multitasking and prioritization skills
Prior experience supporting projects and events (workshops, seminars, webinars, company meetings, etc.)
Prior experience with grant-funded, government or nonprofit organizations
Benefits
Healthcare
Dental
Vision
Pension plans
Competitive pay
Generous paid time off
Tuition assistance
Life insurance
Long-term disability insurance
Company
The Research Foundation for SUNY
The Research Foundation for the State University of New York (RF) is the largest, most comprehensive university-connected research foundation in the country.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ryan Farrell, CPA, CIA
Interim Chief Financial Officer
Paul Woodin
PEMC Operations Manager
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