FCA · 5 hours ago
CMBD Product Owner
Auburn Hills, MI
Full-time
Onsite
Senior Level
5+ years expFCA is seeking an experienced CMDB Product Owner to lead the strategy, governance, and health of their Configuration Management Database (CMDB). The ideal candidate will ensure the accuracy and reliability of the CMDB while collaborating with IT and business stakeholders to define requirements and manage related projects.
Information TechnologyTelecommunications
Responsibilities
Develop and implement CMDB strategy, ensuring alignment with organizational goals and ITSM processes
Establish and enforce CMDB governance policies and procedures
Monitor and maintain the health of the CMDB, ensuring data accuracy, completeness, and reliability
Collaborate with IT and business stakeholders to define and document CMDB requirements
Lead CMDB audits and reconciliation activities to identify and resolve discrepancies
Provide guidance and training to CMDB users and stakeholders
Stay current with industry trends and best practices related to CMDB and ITSM
Manage CMDB-related projects and initiatives, ensuring timely delivery and quality outcomes
Develop and maintain CMDB dashboards and reports to provide visibility into CMDB health and performance
Qualification
Required
Minimum of 5 years' experience in managing a CMDB / CMS, alongside proven experience defining strategy and success metrics
Strong knowledge of ServiceNow platform and CMDB module
Proven experience in developing and implementing CMDB strategies and governance frameworks
Excellent analytical, problem-solving, and decision-making skills
Strong leadership and project management abilities
Effective communication and interpersonal skills
Ability to work independently and collaboratively in a global team environment
Preferred
Relevant certifications (e.g., ServiceNow Certified Implementation Specialist, ITIL)
Experience / certification with ServiceNow Discovery and Service Mapping would be a plus
Benefits
Comprehensive Health & Well-being Coverage
Generous Paid Time Off
Competitive Retirement Savings Plans
Income Protection & Insurance Options
Company Vehicle Lease Program
Family Building Benefit
Support for Your Growth and Giving Back
Tuition reimbursement
Student loan refinancing programs
18 paid volunteer hours each year to make a difference in your community
Company
FCA
FCA is one of the largest technology integrators in the field of fiber optic systems for building optical teletransmission networks.
51-200 employees
H1B Sponsorship
FCA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (328)
2024 (220)
2023 (246)
2022 (346)
2021 (182)
2020 (213)
Funding
Current Stage
Growth StageRecent News
2025-08-07
2025-04-12
2025-04-07
Company data provided by crunchbase