Lexitas · 1 day ago
Process Service Specialist
Plymouth, MN
Full-time
Onsite
Entry Level
$17/hr - $19/hr
1+ years expLexitas is a rapidly growing national provider of legal and corporate support services. They are seeking a highly organized and detail-driven Process Service Specialist to support the execution and coordination of legal service jobs across departments, ensuring client interactions are accurate and timely.
LegalProfessional ServicesVideo Conferencing
Hiring Manager
Clarence Gray
Responsibilities
Own the client experience by providing prompt, professional, and accurate responses to email inquiries and service requests
Process client orders efficiently, ensuring all job details (billing instructions, service types, associated parties) are captured and entered accurately
Manage the onboarding of new clients, including entering firm data, preferences, and requirements into internal systems
Coordinate fulfillment of service requests across departments, ensuring seamless communication and timely execution
Monitor job status, update client records with progress notes, and follow up on outstanding tasks
Run, monitor, and distribute reports related to job execution and performance
Liaise with sales to support client retention and flag potential client issues or new lead opportunities
Ensure billing data is accurate and escalate for management review as needed
Provide support to inbound call queues and participate in after-hours/on-call duties as required
Uphold all HIPAA, privacy, and confidentiality standards in managing sensitive case information
Embody and promote the company’s core values of SPIRIT (Service, Professionalism, Integrity, Respect, Innovation, and Teamwork)
Qualification
Required
High school diploma or equivalent required
Minimum 1 year of experience in customer service, administrative support, or the legal services field
Proficiency in Microsoft Office Suite (Outlook, Word, Adobe Acrobat)
Typing and data entry experience required; knowledge of touch-typing systems preferred
Excellent attendance and punctuality are essential
Preferred
Familiarity with legal service environments, particularly with deposition or litigation support, is a plus
Familiarity with legal terminology or deposition notices is a plus
Company
Lexitas
Lexitas is a professional family of litigation support companies that offers an array of litigation support services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-11-05Acquired
2016-09-09Debt Financing
Leadership Team
Nishat Mehta
Chief Executive Officer
Sriram Venkateswaran
Chief Financial Officer
Recent News
2026-01-07
Company data provided by crunchbase