Austin Community College · 22 hours ago
Supervisor, Campus Financial Aid
Austin, TX
Full-time
Onsite
Entry, Mid Level
$58K/yr - $72K/yr
2+ years expAustin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. The Supervisor of Campus Financial Aid will oversee the daily operations of the Financial Aid Office, ensuring compliance with regulations and providing support to students and staff regarding financial aid programs and procedures.
Higher Education
Responsibilities
Supervises, trains, coaches, directs, coordinates, and disciplines personnel while adhering to organizational human resource policies and procedures as well as related employment laws. Recommends hire and termination personnel actions for positions supervised
Oversees the daily operations of the campus Financial Aid Office and ensures compliance with federal and state regulations pertaining to financial aid programs
Manages financial aid application outreach initiatives and verifies accuracy of FAFSA information
Provides advice to students, potential students, and parents regarding financial aid programs, application procedures, award packaging, satisfactory academic progress, and debt management; conducts student loan counseling entrance sessions
Reviews and resolves student financial aid issues through collaboration with relevant departments and offices
Reviews and processes special conditions and professional judgment overrides for students with unusual or mitigating circumstances in accordance with federal, state, and institutional rules and regulations
Reviews and makes decisions regarding student appeals for satisfactory academic progress requirements and professional judgment decisions on students with mitigating or special circumstances
Coordinates all phases of the College Work Study Program on the campus to include student and supervisor orientations, job placement for on and off campus jobs, and processing Human Resources paper for work-study employees
Coordinates and conducts financial aid outreach programs at local and area high schools, outside agencies, and community groups
Reviews student financial aid applications to determine eligibility based on federal and state regulations
Serves as a liaison for the Financial Aid office with other departments within the College
Provide support to Regional Directors, Associate Directors, and the Executive Director as needed on special projects
Responsible for the application of caseload management principles and duties for a 1-3 cohorts of 40-100 students per semester, including assessing, planning, implementing, monitoring and evaluating actions required to complete the financial aid application process
Manage shared department email account and assign staff to review and respond to inquiries
Represent the Financial Aid Office on various committees throughout the college
Qualification
Required
Federal and state regulations pertaining to financial aid programs
Appeals processes, special conditions, and overrides relating to financial aid
Financial aid outreach programs
Work-study programs
Supervisory principles, practices, and methods
Tax laws applicable to student financial aid
Determining individual benefit eligibility
Managing or administer grant funds
Making recommendations that impact the budget
Maintaining an established work schedule
Effectively using interpersonal and communications skills including tact, discretion and diplomacy
Effectively using organizational and planning skills with attention to detail and follow through
Counseling students, potential students, and parents regarding financial aid programs and procedures
Reviewing financial aid applications and determining eligibility
Interpreting and applying federal and state regulations to all aspects of financial aid programs
Supervising and coordinating the activities of subordinate personnel
Maintaining confidentiality of work related information and materials
Establishing and maintaining effective working relationships
Use a variety of spreadsheet, word processing, database, and presentation software
Two years related work experience including one year supervisory experience
Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position
Bachelor's degree
Must not be on default of any federal/state student loans
Work is performed in a standard office or similar environment
Subject to standing, walking, sitting, bending, reaching, pushing, and pulling
Occasional lifting of objects up to 10 pounds
Company
Austin Community College
Austin Community College is a nationally recognized two-year college serving Central Texas.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Stefanie Vermillion
Co-founder of the LGBT eQuity Committee
Dr. Eduardo L. Garcia
Professor and Assistant Dean, Distance Education and External Partnerships
Recent News
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