Citi · 3 hours ago
Senior AI Engineer Vice President
Irving Texas United States
Full-time
Hybrid
Mid, Senior Level
6+ years expCiti, the leading global bank, is seeking a Senior AI Engineer Vice President to lead the development of sophisticated AI applications. The role involves architecting and implementing advanced AI systems and ensuring seamless integration with enterprise backend systems while maintaining data security and compliance.
BankingFinanceFinancial Services
Responsibilities
Architect and Lead Design: Design, architect, and lead the development of sophisticated virtual assistants and chatbots, leveraging cutting-edge Generative AI platforms and microservices architectures
Advanced NLP & NLU Strategy: Define and implement strategies for advanced Natural Language Processing (NLP) and Natural Language Understanding (NLU) models, focusing on complex intent recognition, advanced entity extraction, contextual reasoning, and human-like conversational flows
GenAI Tooling & Innovation: Leverage and integrate state-of-the-art NLP and GenAI tools for intent development, prompt engineering, and creating highly intelligent and adaptive bot interactions. Drive innovation by exploring new GenAI techniques and models
Agentic AI Systems: Architect and build advanced agentic AI systems capable of proactive problem-solving, autonomous decision-making, and sophisticated user engagement
Seamless Integration & Orchestration: Design and oversee the seamless integration of AI solutions with complex enterprise backend systems via robust APIs, ensuring high performance, scalability, and security across live chat platforms and other communication channels
Data Architecture & Security: Architect and implement secure, scalable, and compliant data storage and retrieval mechanisms for conversational data, leveraging advanced database solutions including but not limited to MongoDB, SQL, NoSQL solutions, and distributed data stores. Ensure adherence to data governance policies
Resilience & Reliability: Develop comprehensive error handling, fault tolerance, and fallback systems, including intelligent routing and seamless handoff to human agents, to ensure an exceptionally smooth and reliable user experience
Data Privacy & Compliance Leadership: Establish and enforce best practices for user data privacy and security, safeguarding sensitive information and ensuring strict compliance with relevant global regulations (e.g., GDPR, CCPA)
Feature Roadmap & Implementation: Lead the development and integration of advanced bot features such as sophisticated FAQ automation, engaging small talk capabilities, rich content rendering, complex account troubleshooting workflows, and intelligent live agent handover
GenAI Thought Leadership: Stay at the absolute forefront of AI and Generative AI advancements. Evaluate, integrate, and drive the adoption of emerging GenAI platforms (e.g., Gemini, GPT models) and research breakthroughs to maintain a competitive edge
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related quantitative field
Minimum 6+ years of proven experience as a Software Engineer or Architect, with significant leadership experience in designing and building large-scale, AI-powered applications
Extensive hands-on experience in architecting and developing virtual assistants, chatbots, and conversational AI platforms using leading AI platforms (e.g., Kore.AI, Rasa, Dialogflow) and microservices architectures
Deep proficiency in Python (preferred) or JavaScript/TypeScript, with a strong understanding of software design patterns, data structures, and algorithms
Expert-level understanding and practical experience in advanced NLP/NLU concepts, machine learning, and Generative AI techniques
Demonstrated experience with complex API integrations, enterprise system connectivity, and message queueing technologies
Strong expertise in database management (SQL, NoSQL), data modeling, and robust data security best practices
Exceptional problem-solving, analytical, and critical thinking skills, with the ability to lead and mentor cross-functional teams
Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences
Proven experience with cloud platforms (AWS, Azure, GCP) including serverless architectures and managed AI/ML services
Experience with MLOps practices, CI/CD pipelines for AI models, and agile development methodologies at an enterprise scale
Experience with containerization (Docker, Kubernetes) and orchestration technologies
Preferred
Master's degree preferred
Contributions to open-source GenAI/NLP projects, publications, or active participation in relevant AI/ML communities
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
10001+ employees
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
James Monahan
Managing Director / Global Head of Asset Servicing
Naveed Sultan
Managing Director, Chairman, Institutional Clients Group
Recent News
2026-01-20
2026-01-15
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