NEOGOV · 3 hours ago
Quality Manager
Norristown, PA
Full-time
Onsite
Entry, Mid Level
$31.05/hr - $41.40/hr
2+ years expNEOGOV is seeking a Quality Manager responsible for leading the quality management program for the Office of Public Health. This role involves developing and implementing quality management strategies, driving continuous improvement initiatives, and ensuring compliance with Public Health Accreditation Standards.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Effectively upholds, cultivates and communicates HHS core values, culture and strategic imperatives, ensuring they are operationalized in all areas of oversight
Develops and manages initiatives with measurable outcomes
Works with the Office of Performance and Planning to implement valid, reliable, and scalable processes to capture outcomes for use in quality improvement and value-based contracting
Demonstrate proactive problem solving and ensure management of issues and trends
Maintains alignment with overarching HHS vision, values, and direction and with processes of Office of Strategy Management, specifically the Office of Performance and Planning
Accreditation: Leads the process to obtain Public Health Accreditation and re-accreditation, including ensuring that public health programs and initiatives align with accreditation standards and measures, assembling and submitting relevant documentation, and providing technical guidance to OPH staff with respect to accreditation requirements
Quality Assurance: Monitors and evaluates the performance of public health programs and services. Conduct reviews and assessments to ensure compliance with standards and identify areas for improvement
Performance Measurement: Establishes performance measures and indicators to assess the effectiveness and efficiency of public health interventions. These measures help track progress, identify trends, and evaluate outcomes
Data Collection and Analysis: Works with the OPH Data Manager, Epidemiologists, Director for Health Equity and Epidemiology, and other OPH staff to ensure data collection systems capture relevant information about public health programs and services. This data is analyzed to identify trends, measure performance, and make informed decisions for improving service delivery
Continuous Quality Improvement (CQI): Helps to identify opportunities for improvement, implement changes, and evaluate the impact of those changes. Serves as technical expert in and leads quality improvement processes, where needed
Stakeholder Engagement: Gathers feedback, addresses concerns, and collaborates on improving the quality of services
Excellent communication and interpersonal skills to effectively engage with diverse stakeholders
Proficiency in data management and analysis software
Ability to work independently, prioritize tasks, and manage multiple projects simultaneously
Understanding of public health principles and the importance of evidence-based practices
Qualification
Required
Bachelor's degree in public health, healthcare management, or a related field plus two years of experience. Master's degree is preferred
At least two years of experience in quality management, preferably in a public health or healthcare setting
Experience leading accreditation processes, preferably in public health or health care
Demonstrated application of knowledge of quality improvement methodologies, data analysis, and performance measurement
Strong analytical and critical thinking skills, with attention to detail
Excellent communication and interpersonal skills to effectively engage with diverse stakeholders
Proficiency in data management and analysis software
Ability to work independently, prioritize tasks, and manage multiple projects simultaneously
Understanding of public health principles and the importance of evidence-based practices
This position requires the following clearances as a condition of employment: Child Abuse History Clearance, PA Criminal Record History, and FBI Fingerprint Clearance
Onsite in-person attendance is required as directed by Supervisor or Administrator
Preferred
Effective interpersonal, verbal & written communication skills
Negotiation/conflict resolution skills
Organization & time management skills
Problem solving skills/techniques
Short- & long-range planning techniques
Ability to establish and maintain effective working relationships
Excellent analytical and planning skills
Excellent presentation skills
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase