Snow Companies · 7 hours ago
Senior Advocacy and Recruitment Specialist
Williamsburg, VA
Full-time
Onsite
Mid, Senior Level
3+ years expSnow Companies is a key player in the recruitment and advocacy sector, focusing on Patient Ambassadors™. The Senior Advocacy and Recruitment Specialist is responsible for recruiting new patients, building relationships with clinical trial sites, and providing strategic guidance to enhance recruitment efforts.
Marketing & Advertising
Responsibilities
Recruiting new patients for candidacy in our Patient Ambassador™ programs is crucial to the existence of the company
Senior Advocacy and Recruitment Specialists will have cultivated relationships with the staff of physician offices, clinics, support groups, and other patient-focused organizations through a variety of methods and techniques as deemed appropriate and effective by the Specialist
They use relationships to enhance multiple recruits and use this knowledge to further business objectives
Senior Recruitment and Advocacy Specialists must have the ability to be flexible and continually design new recruitment techniques to find eligible Patient Ambassadors™
They must manage time effectively to meet the competing needs of all brand teams, coordinate schedules with the rest of the team to ensure coverage for our incoming educational hotlines, and be able to manage tight deadlines
A Senior Advocacy and Recruitment Specialist is expected to assist junior team members in overall workflow strategy and provide insight to best practices
Senior Advocacy and Recruitment Specialists must exercise impeccable independent judgment and discretion in determining the best recruitment channels to use, eligibility of potential candidates, and the necessary information and background data to be gathered, all while properly handling sensitive, private health care information
Recruiting specialists own the flow of their day and must be able to formulate, affect, interpret, and implement management policies and operating practices
The recruiting team serves as subject matter experts on recruiting techniques and strategy, and provides insight and direction to the company on best practices and strategic planning
Individuals should anticipate the needs of the client and be prepared in advance for questions
Team members are required to have a good understanding of patient privacy laws (HIPAA) and adverse event (AE) reporting as well as disease knowledge and sensitivity
Professionalism is of utmost importance at all times
Compassion, empathy, time management and organization are crucial to successfully fulfill this role
Collaboration with account team members to keep them informed of recruitment status is essential
Senior team members collaborate to hire and train new team members
Strong teamwork mentality is needed for this position
Members of the Recruitment and Advocacy Team may be asked to simultaneously manage and drive the recruitment for multiple programs, develop relationships with clinical trial sites and physician offices, screen potential Ambassadors, and answer incoming educational hotline calls
Senior team members must do project management and campaign management, ensuring that work is moving at a satisfactory pace, identifying and eliminating hurdles, and meeting timelines
It is important that these employees have demonstrable organizational skills and can give clear examples of their ability to multitask in a high-pressure environment
Additionally, recruiting for live programs requires the ability to keep information and materials organized as well as the ability to lead a team to meet recruiting goals
The importance of privacy means that recordkeeping and file management are crucial
Recruitment and Advocacy management inherently requires a person to 'think on his or her feet.'
A demonstrated ability to anticipate hurdles and overcome them quickly and effectively is paramount
The size and nature of our company will require that you work in collaboration with people in other departments
Candidates must demonstrate their willingness/ability to step into other roles as needed to drive the success of the company
Candidates will need to demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function
Candidates must be able to read and comprehend general documents relating to the pharmaceutical/bio-technology industry that include but are not limited to: medical education, medical periodicals, clinical trial data, package inserts, medical procedures, and industry regulations
Candidates will have demonstrated ability to effectively and professionally communicate with managers, clients, customers, Ambassadors, and the public
Working with patients requires the candidate to exercise discretion and empathy as patients are living with chronic conditions
Fluency in a foreign language is a plus
The core of our business is working with patients
It is most likely that you will come in contact with Personal Consumer Information (PCI) of patients living with chronic illness
Qualification
Required
Bachelor's degree (B.A.) from a four-year college or university, or three to five years of related experience, or equivalent combination of education and experience preferred
Ability to perform each essential duty of a Recruitment and Advocacy Specialist satisfactorily over a sustained period of time
Comfort level in strategic planning and establishing oneself as a subject matter expert
Ability to cultivate relationships with the staff of physician offices, clinics, support groups, and other patient-focused organizations
Ability to be flexible and continually design new recruitment techniques to find eligible Patient Ambassadors™
Ability to manage time effectively to meet the competing needs of all brand teams
Ability to coordinate schedules with the rest of the team to ensure coverage for incoming educational hotlines
Ability to manage tight deadlines
Impeccable independent judgment and discretion in determining the best recruitment channels to use
Good understanding of patient privacy laws (HIPAA) and adverse event (AE) reporting
Demonstrable organizational skills and ability to multitask in a high-pressure environment
Ability to keep information and materials organized
Ability to lead a team to meet recruiting goals
Demonstrated ability to anticipate hurdles and overcome them quickly and effectively
Willingness/ability to step into other roles as needed to drive the success of the company
Ability to read and comprehend general documents relating to the pharmaceutical/bio-technology industry
Demonstrated ability to effectively and professionally communicate with managers, clients, customers, Ambassadors, and the public
Ability to exercise discretion and empathy when working with patients
Preferred
MPH, RN, or LPN preferred
Fluency in a foreign language is a plus
Company
Snow Companies
Snow Companies is the global leader in patient engagement.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Mullican
Chief Financial Officer
Corbin Wood
COO
Company data provided by crunchbase