Crown Equipment Corporation · 17 hours ago
Technical Support Specialist
New Bremen, OH
Full-time
Onsite
New Grad, Entry LevelCrown Equipment Corporation is one of the world’s largest material handling companies, renowned for its award-winning line of lift trucks and innovative product design. The Technical Support Specialist will provide direct technical assistance to customers by identifying and resolving product-related issues, troubleshooting technical concerns, and ensuring an excellent customer support experience.
Industrial
Hiring Manager
Dennis Clarke
Responsibilities
Provide direct technical assistance to customers by identifying and resolving product-related issues
Troubleshooting technical concerns
Ensuring an excellent customer support experience
Analyzing and diagnosing technical problems
Answering customer inquiries
Ensuring customer satisfaction
Working collaboratively with internal teams to facilitate efficient solutions
Maintaining high service standards
Qualification
Required
Technical Support and Troubleshooting skills to identify and resolve product-related issues
Strong Analytical Skills for diagnosing and resolving technical problems effectively
Customer Support and Customer Satisfaction focus with excellent communication and interpersonal abilities
Proficiency in using relevant technical tools and resources
Ability to work in a team-oriented environment and handle multiple tasks effectively
High school diploma or equivalent
Preferred
Previous experience in technical support or a related field is preferred
advanced technical training or degree is a plus
Company
Crown Equipment Corporation
Crown is one of the world’s largest material handling companies.
Founded in 1945
10001+ employees
H1B Sponsorship
Crown Equipment Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (16)
2023 (18)
2022 (24)
2021 (22)
2020 (18)
Funding
Current Stage
Late StageLeadership Team
Sara Corona
Vice President and Chief Compliance Officer
Recent News
bloomberglaw.com
2025-08-23
Company data provided by crunchbase