Capital One · 3 hours ago
Restaurant Partnerships, Project Management (Sr. Associate)
McLean, VA
Full-time
Onsite
Entry, Mid Level
$105K/yr - $120K/yr
2+ years expCapital One is seeking a detail-oriented and operationally-minded Sr. Associate to join their Dining team. This role focuses on ensuring successful integration of new restaurant venues into the Capital One ecosystem and maintaining data integrity for a great restaurant benefits experience.
Financial Services
No H1B
Responsibilities
Onboarding Liaison: Act as the primary liaison for new venues, ensuring they are set up to deliver on contract commitments and fully enabled for bookings
Program Fulfillment: Oversee perk fulfillment and manage communications regarding "bad actor" behavior
Data & Metadata Management: Manage internal metadata to ensure platform accuracy, including restaurant photos, hours of operation, website domains, and physical addresses
Quality Assurance: Perform regular audits on restaurant inventory and oversee comprehensive QA for internal metadata and tagging systems
Lifecycle Management: Manage the end-to-end offboarding/churn process and execute ad-hoc projects such as image resizing, blurb refreshes, and perk intake form management
Ongoing Issue Resolution: Handle escalations related to mystery shopping and CEMP (Customer Experience Management Program) surveys to maintain high service standards and partner accountability
Qualification
Required
Bachelor's Degree or military experience
At least 2 years of experience in project coordination, data management, or hospitality operations
An obsession with detail and a commitment to data integrity and platform excellence
Strong project management skills with the ability to manage the technical onboarding of multiple partners simultaneously
Excellent communication skills to guide new partners through the integration process and manage internal expectations
A proactive approach to problem-solving, particularly when identifying data discrepancies or inventory gaps
The ability to balance routine operational maintenance with ad-hoc creative projects like content refreshes
Preferred
Bachelor's Degree in Business, Systems Management, or Hospitality
3+ years of experience in an operations-heavy role or digital content management
Experience with CRM tools and data visualization platforms
Proven track record of managing complex onboarding processes or quality assurance programs
Strong interest in the intersection of dining technology and customer experience
Benefits
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase