NEOGOV · 4 hours ago
Economic Stability Supervisor
NEOGOV is dedicated to public service through the Louisiana Department of Health, which aims to protect and promote health for all residents. The Economic Stability Supervisor will lead daily operations of a parish or district office, overseeing staff who deliver financial and supportive benefits through various programs. This role is crucial in managing program integrity, compliance, and ensuring timely benefit delivery to individuals and families in need.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Supervises Social Service Analysts and an Economic Stability Specialist, including staff training, performance management, leave approval, conflict resolution, and oversight of unit operations, which may span multiple parishes
Leads the resolution of client and staff disputes, complaints, and conflicts by conducting interviews, investigating issues, and ensuring timely and appropriate resolutions
Reviews cases and subordinate work for accuracy, timeliness, and completeness in determining eligibility for SNAP, FITAP, Kinship Care Assistance, and STEP program benefits
Ensures accurate data entry and case maintenance in the Louisiana Integrated Technology for Eligibility System (LITES), including verification, documentation review, and identification of error trends with corrective action implementation
Provides policy guidance and training to staff by maintaining up-to-date knowledge of program policies, interpreting procedures, coordinating with regional program specialists, and participating in required professional development and disaster readiness training
Compiles and analyzes statistical and management reports, supports administrative functions in the absence of the ES Manager, and builds partnerships with community providers to strengthen referral processes and expand client services
Qualification
Required
Six years of economic stability social services experience
Six years of full-time work experience in any field plus three years of economic stability social services experience
A bachelor's degree plus three years of economic stability social services experience
An advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field
Benefits
Parental Leave – Up to six weeks paid parental leave
Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-10-31
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