Ascend · 16 hours ago
IT Consultant
Tampa, FL
Full-time
Onsite
Entry, Mid Level
2+ years expAscend is a transformative company focused on improving the public accounting experience for professionals. They are seeking an IT Consultant to provide technical support, troubleshoot issues, and assist clients with IT solutions, while fostering a culture of personal and professional development.
AdviceConsultingFinance
Responsibilities
Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment
Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems
Provide desktop support, manage accounts in active directory and Office 365
Serve as a consultant to client by recommending, solutions custom to each client
Work on projects such as Microsoft 365 migrations
Support firewall systems
Support of Microsoft systems, virtualization cloud, and physical workstations
Participation in network-level projects: WAN, LAN, and Wi-Fi connectivity, routers, firewalls, and security
Participate in on-call rotation
Qualification
Required
Experience with ConnectWise, Windows OS, Active Directory, and O365
2+ years working with a Managed Service Provider (MSP)
Demonstrate a passion for excellence by taking pride in a quality work product
Deliver legendary service to our clients
Resolve client issues
Contribute to client projects
Maintain organized documentation
Provide solutions to clients' technical problems with troubleshooting and problem-solving skills
Benefits
Firm-paid CPE
Leadership opportunities
Sabbatical program
Unlimited PTO
12 firm-paid holidays
Flexible remote work options
Major medical, dental, and vision insurance
Employer-paid life insurance
Long-term disability coverage
401(k) with profit sharing
Equity program for Senior Managers+ and top performing Managers
Company
Ascend
Ascend is a consulting firm that helps CPAs reach their goals.
1001-5000 employees
H1B Sponsorship
Ascend has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (16)
2023 (12)
2022 (9)
2021 (11)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$2.02M2025-02-14Seed· $2.02M
Leadership Team
Erin Stahmer
Co-Founder & Chief People Officer
David Fulcher
Chief Financial Officer
Company data provided by crunchbase