InstantServe Healthcare · 3 hours ago
Desktop Support Specialist - Local Milledgeville GA area
InstantServe Healthcare is seeking an IT Technical Support Specialist to provide management information system user support. The role involves troubleshooting end-user problems, overseeing IT systems, and providing training and support to enhance operational efficiency.
Responsibilities
Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed
Qualification
Required
Candidate MUST be local to the Milledgeville, 31062 area
Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line
Company
InstantServe Healthcare
At Instantserve Healthcare, we provide end-to-end medical billing solutions tailored for Providers, Clinics, DME providers, RN, ABA practitioners, and Hospitals.
Funding
Current Stage
Late StageCompany data provided by crunchbase